Shameless Exploitation in Pursuit of the Common Good: The Madcap Business Adventure by the Truly Oddest Couple - Hardcover

Newman, Paul; Hotchner, A.E.

Hardcover

ISBN 10: 0385508026 ISBN 13: 9780385508025

Publisher: Nan A. Talese, 2003

Synopsis

“There are three rules for running a business; fortunately, we don’t know any of them.”


In 1978, Paul Newman and A. E. Hotchner decided that rather than just distribute Paul’s own salad dressing at Christmas to neighbors, they would offer it to a few local stores. Freewheeling, irreverent entrepreneurs, they conceived of their venture as a great way to poke fun at the mundane method of traditional marketing. Much to their surprise, the dressing was enthusiastically received. What had started as a lark quickly escalated into a full-fledged business, the first company to place all-natural foods in supermarkets. From salad dressing to spaghetti sauce, to popcorn and lemonade, Newman’s Own became a major player in the food business. The company’s profits were originally donated to medical research, education, and the environment, and eventually went to the creation of the eight Hole in the Wall Gang camps for children with serious illnesses.

In these pages Newman and Hotchner recount the picaresque saga of their own nonmanagement adventure. In alternating voices, playing off one another in classic “Odd Couple” style, they describe how they systematically disregarded the advice of experts and relied instead on instinct, imagination, and mostly luck. They write about how they hurdled obstacle after obstacle, share their hilarious misadventures, and reveal their offbeat solutions to conventional problems. Even their approach to charity is decidedly different: every year they give away all the company’s profits, empty the coffers, and start over again. The results of this amazing generosity are brought to life in heartwarming stories about the children at their camps.

With rare glimpses into their zany style and their compassion for those less fortunate, Newman and Hotchner have written the perfect nonmanagement book, at once playful, informative, and inspirational.

About this title

About the Author

PAUL NEWMAN (known as ol’ PL to both friends and enemies.)
The L stands for “Leonard” or “Lunkhead.” He answers to both. He is probably best known for his spectacularly successful food conglomerate. In addition to giving the profits to charity, he also ran Frank Sinatra out of the spaghetti sauce business. On the downside, the spaghetti sauce is out-grossing his films. He did graduate from Kenyon College magna cum lager and in the process begat a laundry business which was the only student-run enterprise on Main Street. Yale University later awarded him an honorary Doctorate of Humane Letters for unknown reasons. He has won four Sports Car Club of America National Championships and is listed in the Guinness Book of World Records as the oldest driver (70) to win a professionally sanctioned race (24 Hours of Daytona, 1995). He is married to the best actress on the planet, was number 19 on Nixon’s enemy list, and purely by accident has 51 films and four Broadway plays. He is generally considered by professionals to be the worst fisherman on the East Coast.

A. E. HOTCHNER
fully intended to be a career lawyer but after two stultifying years practicing with a St. Louis law firm, he escaped into the wild blue yonder of the Air Force, vowing never to look at another Corpus Juris Secundum. After the war, Hotch became a literary bounty hunter, and in the process met Ernest Hemingway, with whom he buddied around for fourteen years, an adventurous period that Hotch chronicled in Papa Hemingway, which was published in 34 countries in 28 different languages. In between selling salad dressing, Hotch has written fifteen books, a dozen plays and musicals, and scores of television dramas. In 1999, Washington University conferred on him an honorary Doctor of Letters to go along with his doctor of law degree, but he is proudest of the fact that he was crowned marbles champion of St. Louis when he was in the sixth grade.

Reviews

One of the most unusual philanthropic enterprises of the 20th century almost never happened: Newman's Own was the name intended for a restaurant the movie star wanted to open near his home in Westport, Conn. But the idea never went anywhere, freeing up Newman to start a business in the early 1980s with his friend Hotchner, a bestselling author (Papa Hemingway), selling a salad dressing made from Newman's personal recipe. The rest is history. As this breezy memoir recalls, the two broke every rule for launching a new food business, ignoring the failure rate for celebrity-themed products, demanding all-natural ingredients and bypassing nearly every aspect of market research (although they did hold one taste test at the home of local caterer Martha Stewart). Despite all this, they managed to pull in nearly $1 million in profits their first year, all earmarked for charity, and have since launched many more products and donated nearly $140 million. This part of the story doesn't really have a lot of meat to it, but it is an entertaining string of anecdotes, song parodies and wacky customer letters. The book's second half becomes more somber as it shifts focus to the Hole in the Wall Gang, the organization they created to build and run camps for children with serious illnesses. The origins of each of the eight camps are recounted in detail, along with letters from some of the campers. A slew of appendixes, including several recipes utilizing Newman's Own products, rounds out the text.
Copyright 2003 Reed Business Information, Inc.

Movie actor Newman and his writer friend Hotchner broke all the business rules to become significant players in the food industry--and used their profits to open summer camps for critically ill children. They started selling Newman's "home brew" salad dressing in 1982 as a joke, but in the following 20 years they gained national recognition with an expanded product line, allowing them to give away $150 million. Their Hole in the Wall Gang camps (named after the outlaw band led by Butch Cassidy and the Sundance Kid, immortalized on film by Newman and Robert Redford), which serve children with life-threatening diseases, became very successful. Noted for strict attention to the quality of staff and operations, the camps have been replicated in several states and in other countries, too. This is a witty and inspiring tale, not coincidentally also excellent public relations for the authors, their food products, and their fund-raising efforts for the children's camps. Mary Whaley
Copyright © American Library Association. All rights reserved

Excerpt. © Reprinted by permission. All rights reserved.

Chapter 1



It is December 1980, a week before Christmas, Westport, Connecticut, a blanket of snow on the ground, wood smoke from fireplaces redolent in the air, tree lights festooning the houses, a pervasive Yuletide lilt, but we are laboring in the subterranean space beneath Paul's converted barn, an area that had once been a stable for farm horses. There is a bucket filled with ice-blanketed Budweisers and an array of bottles of olive oil, vinegar, mustard, condiments, and so forth. There is also an empty tub and a collection of old bottles dating back to Revolutionary times by their appearance, bottles of various shapes and sizes that had been somewhat sanitized for this occasion.

Paul Newman, known to his friends as ol' PL or Calezzo de Wesso (Bonehead), had asked his buddy A. E. Hotchner (Hotch), sometimes called Sawtooth, to help him with a Christmas project that he was assembling in this basement, which wasn't a basement in the usual sense. There were crusty stones, a dirt floor, crumbling cement, and overhead timbers covered with active cobwebs. Also three long since vacated horse stalls, but the unmistakable aroma of horses remained. There were desiccated manure fragments here and there, and there was evidence that certain field animals were still occupying the premises. A very picturesque place in which to mix salad dressing.

The project was to mix up a batch of PL's salad dressing in the washtub and fill all those old wine bottles using the assembled funnels and corks and labels, and on Christmas Eve our collective families would go around the neighborhood singing carols and distributing these gift bottles of PL's dressing.

PL was very proud of his salad dressing, and this was the apotheosis of his salad days. Over the years, even in four-star restaurants, PL had been rejecting the house dressings and concocting his own. Captains, ma"tre D's, and sometimes the restaurant owner would scurry around to assemble Paul's ingredients while neighboring diners gawked in disbelief. When we first ate at Elaine's, one of New York's popular restaurants, several waiters and Elaine herself gathered round as Paul blended and tasted the brew he made from the ingredients brought to him from the kitchen. This scene had been repeated in such varied eateries as a Greek diner, at a wedding party, in an outdoor restaurant, on the island of Eleuthera, and in snazzy restaurants from coast to coast. When his kids went off to school, Paul would fill a couple of bottles of dressing for them to take along. On one occasion, when the restaurant mistakenly served the salad with its own dressing, Paul took the salad to the men's room, washed off the dressing, dried it with paper towels, and, after returning to the table, anointed it with his own, which he concocted with ingredients brought to him from the kitchen.

At that time, almost all dressings, especially the mass-market ones, contained sugar, artificial coloring, chemical preservatives, gums, and God knows what. So Paul really started to make his own dressing not just as a taste preference, but also as a defense against those insufferable artificial additives.

That evening the basement operation seemed to go on forever. We had never tried to mix a vat of salad dressing, let alone pound a 1925 syrup cork into an 1895 vinegar bottle, especially after a few beers. Sometimes the mallet would smack the cork, and sometimes it nailed our thumbs. Paul carefully measured amounts of olive oil and vinegar, for he had no feel yet for dealing with a quantity like this, which, he decided, required six boxes of black pepper.

He was almost crazed as he stirred the dressing with the wooden paddle. There's a river that runs alongside his house, and the paddle most certainly came from his canoe. It was his notion that the olive oil and vinegar had a sort of hygienic effect so that one didn't have to wash anything thoroughly. That aside, he was highly critical of Hotch's paddle technique. The motion, he insisted, had to have an even, smooth rhythm that would not create frothing. But Hotch couldn't get the hang of it. "You've got to go with the paddle," Paul said. "Don't pull it straight toward you, waffle it, gyrate it, go with the paddle." Hotch said he was going with the paddle, but, having had four beers, if he went with the paddle too much, he was going to fall facedown in the tub. Paul said as long as it wasn't butt first, not to worry about it.

Occasionally, during the hours we labored, somebody would show up--Caroline, the housekeeper, or Joanne or one of Paul's kids. But they had the good sense to stop at the door. The smell of vintage horse piss and mold had now commingled with the aroma of Budweiser and the salad dressing ingredients, a combination that did not exactly beckon. So they stood near the door and announced that dinner was ready, or Aunt Margaret was here, or the police wanted to invalidate Paul's driver's license, but Paul said we still had work to do, whereupon everyone seemed to scatter in a hurry. No one dared venture into that place. It was forbidding, or sanctified, maybe.

The precise number of giveaway bottles were lined up on the dirt floor like a battalion of infantry soldiers, but there was still a quantity of dressing left in the tub. That's when it occurred to Paul that we could bottle the rest, hustle them into some upscale local food stores, make a buck, and go fishing. But Hotch, a refugee from law school, put on the brakes: "It's against the law," he shouted. "Look at this place! The bugs can't even stay alive here! If somebody croaks from ingesting this stuff, you'll be in court, with no liability insurance. You could wind up without your basement and everything above it. There are certain rules and regulations to be followed--hygienic, first and foremost, proper labeling, government stuff!"

With his barn at stake, Paul agreed that they'd have to take out insurance, create a proper label, and get a bona fide bottler and see if it would sell.

And that is how our baby got started--not in a manger, but in a tub--not a wise man in sight--a fading movie star and a cantankerous writer, but that was it.



"You can get straight A's in marketing and still flunk ordinary life."
--Newman to Lee Iacocca, after Iacocca's Pinto caught fire



Chapter 2



It is 1982, and we are sitting in the conference room of the largest marketing company in America. A long, burnished table is presided over by its president, with five of his department heads in attendance, all experts in how to market new products in the United States. Very imposing. On the table in front of us we have a bottle, once filled with Chianti, now containing an olive oil and vinegar salad dressing, which is the object of this meeting.

"You gentlemen have come to the right place," the president tells us. "We launch new products for some of the biggest brands in America--Libby's, Heinz, Del Monte, Campbell's, Kraft--so we can give you an exponential trajectory on the welter of details that have to be accomplished to launch your salad dressing.

"It's essential to know in advance how the public will react to your product. So we would dispatch people across the country to gather together focus groups of varied ethnicity, financial strata, age groups, sexual preference, fast-food habits, footwear use or nonuse, deodorants, the whole load. We would go around the country, asking folks in shopping malls and such places how they like the bottle, the name, the taste--we'd have them sample it on lettuce, tomatoes, onions, cabbage, sausage. Then the price--you have to set a price for us--questions like that, and then in maybe seven or eight sections of the country we'd correlate the results and study them to let you know how to adjust all those things to maximize your introductory impact."

"What would that cost?" we ask.

"Depending on the focus depth, somewhere between three hundred and four hundred thousand dollars. Now once you're ready to roll out the product, you'll have to learn how to attend to distribution, promotion and advertising, public relations--our experience is with the big guys--Heinz, Kraft, etc., and they figure to spend a million dollars to launch a new product--that's the general rule the first year. We'll teach you how to muscle into the big stores--you'll have to make deals, especially with outfits like A&P and Kroger's--discounts, two-for-ones, free stuff, just to get your bottle on the shelf--and then how to avoid winding up on the bottom shelf, down below the packed rows of Krafts and Wishbones, which have all the eye-level spaces. The odds on new products are about the same as roulette. Even the biggest companies have had expensive failures--Campbell's refrigerated soups, Gerber's 'adult' food line, Nabisco's giant-size Oreo cookies. And then there's the history of celebrity products--which Karen will tell you about."

"Celebrity products fall into a category of their own," said Karen, a trim blonde in a tailored suit. "That doesn't refer to fictional characters like Aunt Jemima, Betty Crocker, and Sara Lee. Nor does it mean endorsers, like the sport stars that appear on Wheaties boxes. But when celebrities come out with their own products--Rocky Graziano's spaghetti sauce, Mickey Mantle's barbecue sauce, Nolan Ryan's All-Star Fruit Snacks, Gloria Vanderbilt's salad dressing, Reggie Jackson's candy bar, Carl Yastrzemski's Big Yaz Bread, Diane von Furstenberg's facial tissue, Bill Blass's chocolates, Polly Bergen's Turtle Oil, Marilyn Monroe's Merlot, Fess Parker's wine, James Darren's spaghetti sauce, Phyllis Diller's Philli Dilli Chili, Richard Simmons's Salad Spray, Tommy Lasorda's spaghetti sauce, Yves St. Laurent's cigarettes, Frank Sinatra's neckties--all examples of products these famous people promoted with unsatisfactory results. Take Graziano, for example. He was a popular prizefighter, middleweight champ, big fights with Tony Zale, and as an enterta...

Edition details

• Publisher: Nan A. Talese
• Publication date: 2003
• Language: English
• ISBN 10: 0385508026
• ISBN 13: 9780385508025
• Binding: Hardcover
• Edition number: 1
• Number of pages: 272