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What made the Sopranos finale one of the most-talked-about events in television history?
Why is sudoku so addictive and the iPhone so irresistible?
What do Jackson Pollock and Lance Armstrong have in common with theoretical physicists and Buddhist monks?
Elegance.
In this thought-provoking exploration of why certain events, products, and people capture our attention and imaginations, Matthew E. May examines the elusive element behind so many innovative breakthroughs in fields ranging from physics and marketing to design and popular culture. Combining unusual simplicity and surprising power, elegance is characterized by four key elements—seduction, subtraction, symmetry, and sustainability. In a compelling, story-driven narrative that sheds light on the need for elegance in design, engineering, art, urban planning, sports, and work, May offers surprising evidence that what’s “not there” often trumps what is.
In the bestselling tradition of The Tipping Point, Made to Stick, and The Black Swan, In Pursuit of Elegance will change the way you think about the world.
Why is sudoku so addictive and the iPhone so irresistible?
What do Jackson Pollock and Lance Armstrong have in common with theoretical physicists and Buddhist monks?
Elegance.
In this thought-provoking exploration of why certain events, products, and people capture our attention and imaginations, Matthew E. May examines the elusive element behind so many innovative breakthroughs in fields ranging from physics and marketing to design and popular culture. Combining unusual simplicity and surprising power, elegance is characterized by four key elements—seduction, subtraction, symmetry, and sustainability. In a compelling, story-driven narrative that sheds light on the need for elegance in design, engineering, art, urban planning, sports, and work, May offers surprising evidence that what’s “not there” often trumps what is.
In the bestselling tradition of The Tipping Point, Made to Stick, and The Black Swan, In Pursuit of Elegance will change the way you think about the world.
"synopsis" may belong to another edition of this title.
About the Author:
MATTHEW E. MAY is the author of the critically acclaimed The Elegant Solution, which won the Shingo Research Prize for Excellence. A popular speaker, he lectures to corporations, governments, and universities around the world, and works confidentially with creative teams and senior leaders at a number of top Fortune-listed companies. He spent nearly a decade as a close adviser to Toyota, and his articles have appeared in national publications such as USA Today, Strategy+Business, and Quality Progress. He has appeared in The Wall Street Journal and on National Public Radio. A graduate of the Wharton School of Business, he lives in Southern California.
Excerpt. © Reprinted by permission. All rights reserved.:
Chapter One
Elements of Elegance
In the autumn of 2000, two enterprising Harvard University undergraduates, Anthony Delvecchio and Jason Karamchandari, launched a Web site they called ShuttleGirl. The concept could not have been more simple: help their classmates make sense out of the comprehensively confusing campus shuttle schedule. On the site, the two gents quipped:
It is needless to say that taking the shuttle can be a routine part of a Harvard student's life. ShuttleGirl wants to make this aspect of your life a bit easier. Think about it. We've all seen the shuttle schedule. We've all seen twenty-year-olds reduced to tears when they board a Quad-bound shuttle at 10:00 PM only to hopelessly return to the Science Center at 10:25 PM, a final pre-Quad stop. Indeed, the shuttle schedule is complex in its organization. Some would even say that a working knowledge of game theory is necessary to understand the current shuttle schedule. ShuttleGirl has seen all this pain and she will stand silently no more.
To Delvecchio and Karamchandari, and to the entire shuttle-going student population, for that matter, the campus shuttle schedule was an incomprehensible, incomplete, inconvenient, inaccessible, inaccurate, infuriating mess. Their thought was to deliver just enough information, just in time, in just the right way so that the shuttle rider's experience was effortless.
In addition to providing route information, ShuttleGirl evolved to provide a number of services, including real-time updates that could be received on cellular handheld devices. Not unlike Google founders Larry Page and Sergey Brin, Delvecchio and Karamchandari coupled their combined ingenuity with computer savvy, developed several new technologies, tied them to a powerful algorithm, and hid it behind a spare, user-friendly interface.
They chose for their logo a tantalizing enigma: the silhouette of an undisclosed celebrity pop star, which would later be replaced by a partial photograph of a mystery co-ed that in turn created a campuswide obsession over ShuttleGirl's true identity.
Their platform was so enormously appealing that the Massachusetts Bay Transit Authority (MBTA), Boston's mass transportation agency, adopted it for its entire commuter rail schedule. Soon, six other cities and a number of other colleges would purchase the system, and the duo formed a company called Second Kiss Wireless to market the ShuttleGirl platform more widely.
In a June 2001 interview with campus newspaper the Harvard Crimson, Delvecchio said of ShuttleGirl's various capabilities: "One algorithm does it all. We think ShuttleGirl is an incredibly elegant solution."
At Davidson College in Charlotte, North Carolina, a course on short prose fiction taught by award-winning writer Randy Nelson begins with a peculiar assignment: using only a box of 250 toothpicks, three feet of string, and a 2.5-ounce tube of glue, each student must build a bridge at least two toothpicks high and strong enough to hold a brick. The goal, Nelson says, is for each student to come up with "an elegant solution--one that is simple, beautiful, strong and stunningly original," and one that uses "every inch of string, every drop of glue and clicks into place with the 250th toothpick." Nelson's lesson is directly applicable to good fiction, he says, which in his view must also be beautiful, original, sturdy, not require any more words than necessary, and click into place with the last word.
For six months in 1983, a lengthy political struggle involving the White House, Congress, and civil rights groups seemed likely to destroy the United States Commission on Civil Rights. The conflict was sparked by then president Ronald Reagan's precipitous nomination of three new commissioners. The act turned pending legislation intended to extend the life of the commission into a political minefield, as civil rights groups and Congress saw the independent, bipartisan nature of the commission threatened by executive interference. Both the House of Representatives and the Senate introduced resolutions calling for the commission to be reconstituted as an arm of Congress, rather than as a part of the executive branch. But Senate leadership was unsettled by the idea of a new commission in the legislative branch and balked at calling for a floor vote. Meanwhile, the House voted to deny the commission funding if it retained executive branch status. As the deadline for the expiration date of the commission rapidly approached, negotiations intensified and ran around the clock. At the last possible minute, the Senate proposed a compromise: a new hybrid agency that would have a six-year term and eight commissioners--half Democrat and half Republican, four appointed by the president, two by the House, two by the Senate--who were to run staggered terms, with removal only for cause. In a single stroke, the offer effectively preserved the interests of all involved. Declared the New York Times: "It's an elegant solution."
The choice to use the phrase "elegant solution" implies that there is something distinctive about how each of these multifarious problems was resolved. What Delvecchio, Nelson, and the New York Times seem to share is the understanding that an elegant solution is in a class all its own, that what sets it apart is the unique combination of surprising power and uncommon simplicity, and that elegance entails achieving far more with much less when faced with a complex problem. Elegance is indeed a widely sought-after quality, and yet it takes many forms.
Scientists, mathematicians, and engineers search for theories that explain highly complex phenomena in stunningly simple ways. Artists and designers use white, or "negative," space to convey visual power. Musicians and composers use pauses in the music--silence--to create dramatic tension. Athletes and dancers search for maximum effect with minimal effort. In Japan, architects and martial artists pursue shibumi, a word appropriately without definition but meaning, very loosely translated, "effortless effectiveness." Physicians draw on the Occam's razor principle in an effort to find a single diagnosis to explain the entirety of a patient's symptoms, shaving the analysis down to the simplest explanation. Filmmakers, novelists, and songwriters strive to tell stories that seem simple but that foster multiple meanings yet achieve universal resonance.
But no matter how determinedly we pursue it, elegance is an elusive target. As a principle it resists reduction--it's difficult to decode. Perhaps that helps explain why it's rare. Experiencing elegance is nearly always profound: it gives us pause, often evoking an "Of course!"--usually accompanied by a mild slap to the forehead. It can change our view of things, often forever.
Webster's New World Dictionary, in an updated definition, describes elegance as "marked by concision, incisiveness and ingenuity; cleverly apt and simple, as an elegant solution to a problem." But is there a practical way to explain better what it is and isn't, what it means, and how it works?
a.
When you enter the office of retired professor Donald Knuth in the Stanford University Computer Sciences Department, several things strike you immediately as somewhat odd: he prefers pad and pencil over a keyboard, he works standing up, and he doesn't use e_mail. It's peculiar because Donald Knuth is none other than the father of computer science, revered by those in the know for his contributions to the field.
Knuth's love affair with computers and programming began over a half century ago, in 1957, and as mainframe computers were just emerging, "There was something special about the IBM 650," Knuth says in a memoir, "something that has provided the inspiration for much of my life's work."
By the following year Knuth had written instructional code for the IBM 650 and drafted a user manual. CBS Evening News, which featured one of Knuth's first programs--it was designed to compute basketball game statistics--described it as a "magic formula."
Author of The Art of Computer Programming, a multivolume tome that many consider to be the masterwork of the field, Knuth introduced, as one University of California professor put it, "elegance into programming," believing that computer programmers should view lines of computer code more as literature, so that people (and not simply other computers) could easily read and understand them. According to Knuth, elegant software requires programming in such a transparent way that not only can other programmers learn from it, but they can also enjoy reading it in front of the fire, "like good prose."
One of Knuth's favorite lecture topics is "solving puzzling problems." He knows he's ready to solve a problem elegantly when he can hold the answer in his head without having to write it down. Even with all of the advancement in software coding in the last fifty years, his programs remain the de facto standard for scientific publishing today.
What is Donald Knuth's definition of elegance? "Symmetrical, pleasingly memorable, spare--with the ease and immortal ring of an E=mc2."
Those criteria are a bit cryptic, which perhaps isn't so surprising, given that Knuth's world revolves around a code, something that is by definition mysterious.
So what exactly does he mean?
b.
In 1782 a Swiss mathematician by the name of Leonhard Euler wrote about a numerical array called Latin squares. Latin squares were symmetrical grids with an equal number (n) of rows and columns. The only rule was that every number from 1 to n had to appear exactly once in each row and column. In other words, if there were seven rows and seven columns, the numbers 1 through 7 would appear exactly once in each row and column.
Fast-forward nearly two hundred years to 1979, when Dell puzzle magazines published a numerical brainteaser they called Number Place. Indianapolis architec...
Elements of Elegance
In the autumn of 2000, two enterprising Harvard University undergraduates, Anthony Delvecchio and Jason Karamchandari, launched a Web site they called ShuttleGirl. The concept could not have been more simple: help their classmates make sense out of the comprehensively confusing campus shuttle schedule. On the site, the two gents quipped:
It is needless to say that taking the shuttle can be a routine part of a Harvard student's life. ShuttleGirl wants to make this aspect of your life a bit easier. Think about it. We've all seen the shuttle schedule. We've all seen twenty-year-olds reduced to tears when they board a Quad-bound shuttle at 10:00 PM only to hopelessly return to the Science Center at 10:25 PM, a final pre-Quad stop. Indeed, the shuttle schedule is complex in its organization. Some would even say that a working knowledge of game theory is necessary to understand the current shuttle schedule. ShuttleGirl has seen all this pain and she will stand silently no more.
To Delvecchio and Karamchandari, and to the entire shuttle-going student population, for that matter, the campus shuttle schedule was an incomprehensible, incomplete, inconvenient, inaccessible, inaccurate, infuriating mess. Their thought was to deliver just enough information, just in time, in just the right way so that the shuttle rider's experience was effortless.
In addition to providing route information, ShuttleGirl evolved to provide a number of services, including real-time updates that could be received on cellular handheld devices. Not unlike Google founders Larry Page and Sergey Brin, Delvecchio and Karamchandari coupled their combined ingenuity with computer savvy, developed several new technologies, tied them to a powerful algorithm, and hid it behind a spare, user-friendly interface.
They chose for their logo a tantalizing enigma: the silhouette of an undisclosed celebrity pop star, which would later be replaced by a partial photograph of a mystery co-ed that in turn created a campuswide obsession over ShuttleGirl's true identity.
Their platform was so enormously appealing that the Massachusetts Bay Transit Authority (MBTA), Boston's mass transportation agency, adopted it for its entire commuter rail schedule. Soon, six other cities and a number of other colleges would purchase the system, and the duo formed a company called Second Kiss Wireless to market the ShuttleGirl platform more widely.
In a June 2001 interview with campus newspaper the Harvard Crimson, Delvecchio said of ShuttleGirl's various capabilities: "One algorithm does it all. We think ShuttleGirl is an incredibly elegant solution."
At Davidson College in Charlotte, North Carolina, a course on short prose fiction taught by award-winning writer Randy Nelson begins with a peculiar assignment: using only a box of 250 toothpicks, three feet of string, and a 2.5-ounce tube of glue, each student must build a bridge at least two toothpicks high and strong enough to hold a brick. The goal, Nelson says, is for each student to come up with "an elegant solution--one that is simple, beautiful, strong and stunningly original," and one that uses "every inch of string, every drop of glue and clicks into place with the 250th toothpick." Nelson's lesson is directly applicable to good fiction, he says, which in his view must also be beautiful, original, sturdy, not require any more words than necessary, and click into place with the last word.
For six months in 1983, a lengthy political struggle involving the White House, Congress, and civil rights groups seemed likely to destroy the United States Commission on Civil Rights. The conflict was sparked by then president Ronald Reagan's precipitous nomination of three new commissioners. The act turned pending legislation intended to extend the life of the commission into a political minefield, as civil rights groups and Congress saw the independent, bipartisan nature of the commission threatened by executive interference. Both the House of Representatives and the Senate introduced resolutions calling for the commission to be reconstituted as an arm of Congress, rather than as a part of the executive branch. But Senate leadership was unsettled by the idea of a new commission in the legislative branch and balked at calling for a floor vote. Meanwhile, the House voted to deny the commission funding if it retained executive branch status. As the deadline for the expiration date of the commission rapidly approached, negotiations intensified and ran around the clock. At the last possible minute, the Senate proposed a compromise: a new hybrid agency that would have a six-year term and eight commissioners--half Democrat and half Republican, four appointed by the president, two by the House, two by the Senate--who were to run staggered terms, with removal only for cause. In a single stroke, the offer effectively preserved the interests of all involved. Declared the New York Times: "It's an elegant solution."
The choice to use the phrase "elegant solution" implies that there is something distinctive about how each of these multifarious problems was resolved. What Delvecchio, Nelson, and the New York Times seem to share is the understanding that an elegant solution is in a class all its own, that what sets it apart is the unique combination of surprising power and uncommon simplicity, and that elegance entails achieving far more with much less when faced with a complex problem. Elegance is indeed a widely sought-after quality, and yet it takes many forms.
Scientists, mathematicians, and engineers search for theories that explain highly complex phenomena in stunningly simple ways. Artists and designers use white, or "negative," space to convey visual power. Musicians and composers use pauses in the music--silence--to create dramatic tension. Athletes and dancers search for maximum effect with minimal effort. In Japan, architects and martial artists pursue shibumi, a word appropriately without definition but meaning, very loosely translated, "effortless effectiveness." Physicians draw on the Occam's razor principle in an effort to find a single diagnosis to explain the entirety of a patient's symptoms, shaving the analysis down to the simplest explanation. Filmmakers, novelists, and songwriters strive to tell stories that seem simple but that foster multiple meanings yet achieve universal resonance.
But no matter how determinedly we pursue it, elegance is an elusive target. As a principle it resists reduction--it's difficult to decode. Perhaps that helps explain why it's rare. Experiencing elegance is nearly always profound: it gives us pause, often evoking an "Of course!"--usually accompanied by a mild slap to the forehead. It can change our view of things, often forever.
Webster's New World Dictionary, in an updated definition, describes elegance as "marked by concision, incisiveness and ingenuity; cleverly apt and simple, as an elegant solution to a problem." But is there a practical way to explain better what it is and isn't, what it means, and how it works?
a.
When you enter the office of retired professor Donald Knuth in the Stanford University Computer Sciences Department, several things strike you immediately as somewhat odd: he prefers pad and pencil over a keyboard, he works standing up, and he doesn't use e_mail. It's peculiar because Donald Knuth is none other than the father of computer science, revered by those in the know for his contributions to the field.
Knuth's love affair with computers and programming began over a half century ago, in 1957, and as mainframe computers were just emerging, "There was something special about the IBM 650," Knuth says in a memoir, "something that has provided the inspiration for much of my life's work."
By the following year Knuth had written instructional code for the IBM 650 and drafted a user manual. CBS Evening News, which featured one of Knuth's first programs--it was designed to compute basketball game statistics--described it as a "magic formula."
Author of The Art of Computer Programming, a multivolume tome that many consider to be the masterwork of the field, Knuth introduced, as one University of California professor put it, "elegance into programming," believing that computer programmers should view lines of computer code more as literature, so that people (and not simply other computers) could easily read and understand them. According to Knuth, elegant software requires programming in such a transparent way that not only can other programmers learn from it, but they can also enjoy reading it in front of the fire, "like good prose."
One of Knuth's favorite lecture topics is "solving puzzling problems." He knows he's ready to solve a problem elegantly when he can hold the answer in his head without having to write it down. Even with all of the advancement in software coding in the last fifty years, his programs remain the de facto standard for scientific publishing today.
What is Donald Knuth's definition of elegance? "Symmetrical, pleasingly memorable, spare--with the ease and immortal ring of an E=mc2."
Those criteria are a bit cryptic, which perhaps isn't so surprising, given that Knuth's world revolves around a code, something that is by definition mysterious.
So what exactly does he mean?
b.
In 1782 a Swiss mathematician by the name of Leonhard Euler wrote about a numerical array called Latin squares. Latin squares were symmetrical grids with an equal number (n) of rows and columns. The only rule was that every number from 1 to n had to appear exactly once in each row and column. In other words, if there were seven rows and seven columns, the numbers 1 through 7 would appear exactly once in each row and column.
Fast-forward nearly two hundred years to 1979, when Dell puzzle magazines published a numerical brainteaser they called Number Place. Indianapolis architec...
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