The inside story of the employees who were brought in to fix Facebook but instead uncovered disturbing problems that made them question whether it was beyond saving.
Facebook had a problem. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world, extolling its products for connecting people. But as a succession of scandals rocked Facebook from 2016, some began to question whether the company could control, or even understood, its own platforms.
As Facebook employees searched for answers, what they uncovered was worse than they could've imagined. The problems ran far deeper than politics. Facebook was peddling and amplifying anger, looking the other way at human trafficking, enabling drug cartels and authoritarians and allowing VIP users to break the platform's supposedly inviolable rules.
It turned out to be eminently possible to isolate many of Facebook's worst problems, but whenever employees offered solutions their work was consistently delayed, watered down or stifled by a company that valued user engagement above all else. The only option left was to blow the whistle.
In Broken Code, award-winning Wall Street Journal reporter Jeff Horwitz tells the riveting inside story of these employees and their explosive discoveries, uncovering the shocking cost of Facebook's blind ambition in the process.
Jeff Horwitz is a journalist at the Wall Street Journal, where he has broken a number of global news stories, collectively known as the Facebook Files. He lives in California.
Praise for Broken Code:
A dogged and meticulous reporter, Jeff Horwitz is at the height of his powers in Broken Code, a penetrating portrait of one of the most significant companies in the world and of one of the great new challenges of this technological era.
RONAN FARROW, PULITZER PRIZE-WINNING INVESTIGATIVE JOURNALIST AND BESTSELLING AUTHOR
A well-researched, disturbing study of a tech behemoth characterized by arrogance, hypocrisy, and greed
KIRKUS
Jeff Horwitz has written a blockbuster expose of Facebook, the notoriously secretive social media giant whose benign mission—connecting people—masked a growing propensity towards some of humanity’s worst impulses. Populated by concerned, brave employees who defied their employer and leaked thousands of pages of internal documents to Horwitz, with the imperious, remote Mark Zuckerberg and his top lieutenants at the center, Broken Code is brilliant reporting and a page-turning narrative of immense importance
JAMES B. STEWART, PULITZER PRIZE-WINNING INVESTIGATIVE JOURNALIST AND NEW YORK TIMES BESTSELLING AUTHOR
In trying to connect the world, Facebook tore at the fabric of society. With the skill of an award-winning journalist, through fascinating personal angles, Horwitz details the inner workings of the tech giant and their outcomes — misinformation, teen depression, and political division. A must-read.
SCOTT GALLOWAY, BESTSELLING AUTHOR OF THE FOUR
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Taschenbuch. Condition: Neu. Neuware -By an award-winning technology reporter for TheWall Street Journal, a behind-the-scenes look at the manipulative tactics Facebook used to grow its business, how it distorted the way we connect online, and the company insiders who found the courage to speak out'A page-turning narrative of immense importance. James B. Stewart, Pulitzer Prize-winning investigative journalist and New York Times bestselling authorOnce the unrivaled titan of social media, Facebook held a singular place in culture and politics. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice.But in the wake of the 2016 election, even some of the company s own senior executives came to consider those claims pollyannaish and simplistic. As a succession of scandals rocked Facebook, they and the world had to ask whether the company could control, or even understood, its own platforms.Facebook employees set to work in pursuit of answers. They discovered problems that ran far deeper than politics. Facebook was peddling and amplifying anger, looking the other way at human trafficking, enabling drug cartels and authoritarians, allowing VIP users to break the platform s supposedly inviolable rules. They even raised concerns about whether the product was safe for teens.Facebook was distorting behavior in ways no one inside or outside the company understood.Enduring personal trauma and professional setbacks, employees successfully identified the root causes of Facebook'sviral harms and drew up concrete plans to address them. But the costs of fixing the platform often measured in tenths of a percent of user engagement were higher than Facebook's leadershipwas willing to pay. With their work consistently delayed, watered down, or stifled, those who best understood Facebook s damaging effect on users were left with a choice: to keep silent or go against their employer.Broken Code tells the storyof these employees and their explosive discoveries. Expanding on The Facebook Files, his blockbuster, award-winning series for The Wall Street Journal, reporter Jeff Horwitz lays out in sobering detail not just the architecture of Facebook s failures, but what the company knew (and often disregarded) about its societal impact. In 2021, the company would rebrand itself Meta, promoting a techno-utopian wonderland. But as Broken Code shows, the problems spawned around the globe by social media can t be resolved by strapping on a headset. 336 pp. Englisch. Seller Inventory # 9780385550437
Quantity: 2 available
Seller: Rheinberg-Buch Andreas Meier eK, Bergisch Gladbach, Germany
Taschenbuch. Condition: Neu. Neuware -By an award-winning technology reporter for TheWall Street Journal, a behind-the-scenes look at the manipulative tactics Facebook used to grow its business, how it distorted the way we connect online, and the company insiders who found the courage to speak out'A page-turning narrative of immense importance. James B. Stewart, Pulitzer Prize-winning investigative journalist and New York Times bestselling authorOnce the unrivaled titan of social media, Facebook held a singular place in culture and politics. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice.But in the wake of the 2016 election, even some of the company s own senior executives came to consider those claims pollyannaish and simplistic. As a succession of scandals rocked Facebook, they and the world had to ask whether the company could control, or even understood, its own platforms.Facebook employees set to work in pursuit of answers. They discovered problems that ran far deeper than politics. Facebook was peddling and amplifying anger, looking the other way at human trafficking, enabling drug cartels and authoritarians, allowing VIP users to break the platform s supposedly inviolable rules. They even raised concerns about whether the product was safe for teens.Facebook was distorting behavior in ways no one inside or outside the company understood.Enduring personal trauma and professional setbacks, employees successfully identified the root causes of Facebook'sviral harms and drew up concrete plans to address them. But the costs of fixing the platform often measured in tenths of a percent of user engagement were higher than Facebook's leadershipwas willing to pay. With their work consistently delayed, watered down, or stifled, those who best understood Facebook s damaging effect on users were left with a choice: to keep silent or go against their employer.Broken Code tells the storyof these employees and their explosive discoveries. Expanding on The Facebook Files, his blockbuster, award-winning series for The Wall Street Journal, reporter Jeff Horwitz lays out in sobering detail not just the architecture of Facebook s failures, but what the company knew (and often disregarded) about its societal impact. In 2021, the company would rebrand itself Meta, promoting a techno-utopian wonderland. But as Broken Code shows, the problems spawned around the globe by social media can t be resolved by strapping on a headset. 336 pp. Englisch. Seller Inventory # 9780385550437
Quantity: 20 available
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. Neuware - By an award-winning technology reporter for TheWall Street Journal, a behind-the-scenes look at the manipulative tactics Facebook used to grow its business, how it distorted the way we connect online, and the company insiders who found the courage to speak out'A page-turning narrative of immense importance. James B. Stewart, Pulitzer Prize-winning investigative journalist and New York Times bestselling authorOnce the unrivaled titan of social media, Facebook held a singular place in culture and politics. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice.But in the wake of the 2016 election, even some of the company s own senior executives came to consider those claims pollyannaish and simplistic. As a succession of scandals rocked Facebook, they and the world had to ask whether the company could control, or even understood, its own platforms.Facebook employees set to work in pursuit of answers. They discovered problems that ran far deeper than politics. Facebook was peddling and amplifying anger, looking the other way at human trafficking, enabling drug cartels and authoritarians, allowing VIP users to break the platform s supposedly inviolable rules. They even raised concerns about whether the product was safe for teens.Facebook was distorting behavior in ways no one inside or outside the company understood.Enduring personal trauma and professional setbacks, employees successfully identified the root causes of Facebook'sviral harms and drew up concrete plans to address them. But the costs of fixing the platform often measured in tenths of a percent of user engagement were higher than Facebook's leadershipwas willing to pay. With their work consistently delayed, watered down, or stifled, those who best understood Facebook s damaging effect on users were left with a choice: to keep silent or go against their employer.Broken Code tells the storyof these employees and their explosive discoveries. Expanding on The Facebook Files, his blockbuster, award-winning series for The Wall Street Journal, reporter Jeff Horwitz lays out in sobering detail not just the architecture of Facebook s failures, but what the company knew (and often disregarded) about its societal impact. In 2021, the company would rebrand itself Meta, promoting a techno-utopian wonderland. But as Broken Code shows, the problems spawned around the globe by social media can t be resolved by strapping on a headset. Seller Inventory # 9780385550437
Quantity: Over 20 available
Seller: moluna, Greven, Germany
Condition: New. JEFF HORWITZ is a technology reporter for the Wall Street Journal. His work on &ldquoThe Facebook Files&rdquo won the George Polk Award for Business Reporting and the Gerald Loeb Award for Beat Reporting. Previously an investigative reporter for th. Seller Inventory # 874846282
Quantity: Over 20 available