How to Win Customers and Keep Them For Life

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9780399133015: How to Win Customers and Keep Them For Life

Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service

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About the Author:

Michael LeBoeuf, PhD, is an author, speaker, and professor emeritus of management at the University of New Orleans. His books, Working Smart and The Perfect Business, were internationally published, and he consults with businesses of all sizes ranging from Fortune 500 companies to small banks and medical practices.

Language Notes:

Text: Georgian
Introduction: English

"About this title" may belong to another edition of this title.

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Le Boeuf, Michael
Published by Putnam Adult (1988)
ISBN 10: 0399133011 ISBN 13: 9780399133015
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Le Boeuf, Michael
Published by Putnam Adult (1988)
ISBN 10: 0399133011 ISBN 13: 9780399133015
New Hardcover Quantity Available: 1
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Book Description Putnam Adult, 1988. Hardcover. Book Condition: New. Brand New!. Bookseller Inventory # VIB0399133011

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