Since Strangling Isn't An Option... Dealing with Difficult People -- Common Problems and Uncommon Solutions

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9780399525407: Since Strangling Isn't An Option... Dealing with Difficult People -- Common Problems and Uncommon Solutions

For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn?t have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!

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About the Author:

Sandra A. Crowe, a certified executive coach, is president of Pivotal Point Training and Consulting, Inc., and counts the White House, the PBS Learning Channel, Sony, NASA, and many others among her clients. She is also the creator of the audiotape program "Snakes, Apes & Bees: A Guide to Getting Along with Difficult People."

Review:

aWe need help in how to deal with difficult people. Let Sandra Crowe be your...guide.a
aKen Blanchard

We need help in how to deal with difficult people. Let Sandra Crowe be your...guide.
Ken Blanchard

?We need help in how to deal with difficult people. Let Sandra Crowe be your...guide.?
?Ken Blanchard

"About this title" may belong to another edition of this title.

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Book Description Penguin Putnam Inc, United States, 1999. Paperback. Book Condition: New. Reprint. Language: English . Brand New Book. For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn t have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!. Bookseller Inventory # AAS9780399525407

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Book Description Penguin Putnam Inc, United States, 1999. Paperback. Book Condition: New. Reprint. Language: English . Brand New Book. For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn t have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!. Bookseller Inventory # AAS9780399525407

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