This is a comprehensive text on the communications and interpersonal skills required of future and existing managers within the tourism and hospitality industry. The industry is increasingly emphasising the importance of such skills, and this text provides a resource around which lecturers can develop relevant courses. The text is vocationally oriented while also dealing with the more theoretical aspects. It adopts a structured, self-learning approach based on case studies, exercises, keynotes and activities.
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Book Description Chapman and Hall, 1995. Paperback. Book Condition: Good. Interpersonal Skills for Hospitality Management: Tourism & Hospitality Management Series. Glossy pictorial paperback. Ex libray usual marks, fep removed, spine protected, slightly rubbed to edge, internally clean bright and tight in very good condition. Bookseller Inventory # 3984
Book Description Cengage Learning EMEA, 1995. Paperback. Book Condition: Good. Sent within 24 hours. Expedited UK delivery available. Bookseller Inventory # BBI2001125
Book Description Chapman & Hall, 1995. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG041257330X