The Fundamentals of Quality Management

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9780412626906: The Fundamentals of Quality Management

This book has been written to provide both students and industrial man­ agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac­ tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the­ ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality 'revolution' of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve­ ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality 'options' are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation.

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This text covers the tools, techniques and methods of Quality Management and provides a developmental framework for understanding their application. The main stages of quality development are outlined as Systems orientation, Improvement orientation and Prevention orientation and the techniques are described on the basis of their contribution to each stage of development.

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Kehoe, Dennis
Published by Chapman and Hall, United Kingdom (1995)
ISBN 10: 041262690X ISBN 13: 9780412626906
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Book Description Chapman and Hall, United Kingdom, 1995. Paperback. Book Condition: New. 1996 ed.. 231 x 157 mm. Language: English . Brand New Book ***** Print on Demand *****.This book has been written to provide both students and industrial man- agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac- tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the- ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality revolution of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve- ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality options are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation. Bookseller Inventory # AAV9780412626906

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Kehoe, Dennis
Published by Chapman and Hall, United Kingdom (1995)
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Book Description Chapman and Hall, United Kingdom, 1995. Paperback. Book Condition: New. 1996 ed.. 231 x 157 mm. Language: English . Brand New Book ***** Print on Demand *****. This book has been written to provide both students and industrial man- agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac- tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the- ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality revolution of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve- ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality options are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation. Bookseller Inventory # AAV9780412626906

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Book Description Springer, 1995. Paperback. Book Condition: NEW. 9780412626906 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Bookseller Inventory # HTANDREE0411480

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Book Description Chapman and Hall, 1995. PAP. Book Condition: New. New Book. Delivered from our UK warehouse in 3 to 5 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # LQ-9780412626906

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Book Description Springer. Paperback. Book Condition: New. Paperback. 304 pages. Dimensions: 9.1in. x 6.2in. x 0.6in.This book has been written to provide both students and industrial man agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality revolution of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality options are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780412626906

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