The Marketing Casebook: Cases and Concepts

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9780415089500: The Marketing Casebook: Cases and Concepts
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"The Marketing Casebook" is specifically designed to cover the key concepts in marketing theory through a series of integrated case studies. By looking at the way marketing works in practice, the reader is drawn into the problems and questions that face marketers and managers in their everyday lives. "The Marketing Casebook" has been designed to be used as an all round resource to help develop the skills of the reader in discussions and examinations. The book is divided into two main part: 15 cases; detailed case study; a selection of key issues for analysis; references for the rest of the book; 15 theory notes; concentrated summary of key marketing principles; further reading. "The Marketing Casebook" also includes: a full glossary; a bibliography; and a section on "how to use cases". "The Marketing Casebook" is the ideal resource for students of marketing whether at undergraduate or MBA level. It is intended to work as a course in its own right which can be used for distance learning, as well as being a good comprehensive revision guide. The cases are from a variety of well-known companies which should also be of interest to anyone involved in the marketing process.

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About the Author:

Sally Dibb is Professor of Marketing at the Open University Business School. The Open University is the largest university in the UK, teaching over 200,000 people every year, and the UK's only university dedicated to distance learning. Before joining the Open University (in September 2005) Sally was a Reader in Marketing and Strategic Management at Warwick Business School (one of the U.K.'s leading three business schools), University of Warwick, U.K. She holds research degrees from the University of Manchester, UK and Warwick University: her Ph.D. examined consumer modelling. She has published widely in U.S. and European marketing journals on the marketing of services, marketing planning, market segmentation and corporate identity, as well as textbooks and practitioner-oriented workbooks on these themes. Sally chairs the U.K. Academy of Marketing's Special Interest Group on market segmentation and until recently, she was Associate Dean of Undergraduate Programs at Warwick Business School. Her consulting clients include a range of companies such as JCB, ICI, Fujitsu, Midland Electricity, Diageo and AstraZeneca.

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List of Figures List of Tables About the Authors Acknowledgements Sources Preface PART 1: HOW TO TACKLE CASE STUDY ANALYSIS AND PRESENTATIONS Case Study Analysis PART 2: SHORT CASES FOR DISCUSSION Ethical Marketing - GM Foods: Supermarkets Versus the Regulators. The Marketing Environment - Formula 1 and Tobacco. Non-Business Marketing - Marketing the NSPCC. Marketing Mix - Private Health Care. New Product Development - Smelly Fabrics. Promotion - Surprise Advertising. Direct Marketing - Boxman on the Internet. Marketing Operations - McDonald?s Controls PART 3: FULL CASES Aer Lingus -Beyond Face Value. JCB Backhoe Loader - Internationally into the Dictionary. Lego -Building for the Future. Electric Vehicles in their Infancy - Researching Target Market Attitudes. Stepcan - Differential Advantage Through Packaging. Kodak Norge - The Search for Information. Petrol Retailing - Supermarket Giants Take on the Oil Companies. Waterford Crystal - Targeting Youths. TGI Friday?s - Themed Restaurants Compete. Royal Ahold - Socially Responsible Global Expansion. Heineken - Global Expansion, Local Branding. Games Workshop - Warfare in the Cr?che. Turkish Ice Cream Wars. Sleeping on a Budget - Lodge Hotels Lead the Way. ABN AMRO - Global Strengths, Regional Necessities. Chester Zoo - Combining Marketing and Conservation. Carrefour - The Global Hypermarket. PART 4: THEORY NOTES T1: What is Marketing? T2: The Marketing Environment and Competition T3: Buying Behaviour T4: Marketing Research T5: Forecasting T6: Market Segmentation T7: Competitive Strategy T8: The Marketing Mix: Products and Product Management T9: The Marketing Mix: Place - Distribution and Marketing Channels T10: The Marketing Mix: Pricing T11: The Marketing Mix: Promotion T12: Direct Marketing and the InternetT13: The Marketing of Services T14: Industrial, Business-to-business Marketing T15: Marketing Planning T16: International Marketing T17: Ethics and Social Responsibility in Marketing PART 5: GLOSSARY OF KEY TERMS PART 6: FURTHER READINGS

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ISBN 10:  1861526245 ISBN 13:  9781861526243
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