Quality: A Critical Introduction

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9780415181648: Quality: A Critical Introduction
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This introductory text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. Intended primarily for students the text will also be of assistance to practising managers.
Key features include:
* a complete introduction to quality
* an in-depth review of the work of the Quality Guru's methods, tools and techniques
* international case studies drawing on public and private sectors
* coverage of features both service and manufacturing industry
* a Tutor Guide of OHP bases
* case studies, summarized key learning points and assignment questions.

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Review:

"Prior work on the subject usually ranges from boring academic tomes to laundry lists of ho-to books. This current book avoids falling into this trap. Its rich description of the fields' masters proves its fealty to the academics.." -- R. Subramanian, Grand Valley State University Choice - May 1999

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Other Popular Editions of the Same Title

9780415181631: Quality: A Critical Introduction

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ISBN 10:  0415181631 ISBN 13:  9780415181631
Publisher: Routledge, 1998
Hardcover

9780203070789: Quality: A Critical Introduction

Taylor..., 1998
Hardcover

9781138186095: Quality: A Critical Introduction

Routledge, 2016
Hardcover

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