Managing Aggression (The Social Work Skills Series)

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9780415243797: Managing Aggression (The Social Work Skills Series)
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How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

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Review:

... This book can be highly recommended for its style, content and the thought provoking nature of the areas its author is brave enough to tackle. Roy Braithwaite

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9780415243803: Managing Aggression (The Social Work Skills Series)

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ISBN 10:  0415243807 ISBN 13:  9780415243803
Publisher: Routledge, 2001
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9780203193921: Managing Aggression

ROUTLEDGE, 2001
Softcover

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Book Description Taylor Francis Ltd, United Kingdom, 2001. Hardback. Condition: New. Language: English . Brand New Book. How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work. Seller Inventory # AA69780415243797

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Book Description Taylor Francis Ltd, United Kingdom, 2001. Hardback. Condition: New. Language: English . Brand New Book. How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work. Seller Inventory # AA69780415243797

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