Auditing Organizational Communication: A Handbook of Research, Theory and Practice - Hardcover

Hardcover

ISBN 10: 0415414458 ISBN 13: 9780415414456

Publisher: Routledge, 2009

Synopsis

Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.

Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:

• provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach
• review the main options confronting organizations embarking on audit
• discuss the merits and demerits of the approaches available
• provide case studies of the communication audit process in action
• illustrate how findings can be interpreted so that suitable recommendations can be framed
• outline how reports emanating from such audits should be constructed.

This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.

About this title

About the Author:

Owen Hargie is Professor of Communication at the University of Ulster, and Dennis Tourish is a Professor at Aberdeen Business School, Robert Gordon University. They have previously co-authored Key Issues in Organizational Communication, Communication in Management, and Communication Skills for Effective Management.

Review:

'This is a terrific book which advances theoretical and applied knowledge about the purpose, conduct and outcomes of communication audits. The editors are two of the UK's leading scholars in organisational communication who are also both experts at carrying out audits in a variety of organisations and sectors. It's hardly surprising then that this is a most insightful text.'- Christine Daymon, Curtin Business School, Curtin University of Technology, Australia

About this edition

• Publisher: Routledge
• Publication date: 2009
• ISBN 10: 0415414458
• ISBN 13: 9780415414456
• Binding: Hardcover
• Edition number: 2
• Number of pages: 520
• Editor: Hargie Owen, Tourish Dennis