Human Resource Management in the Hospitality Industry: A Guide to Best Practice

0 avg rating
( 0 ratings by Goodreads )
 
9780415632539: Human Resource Management in the Hospitality Industry: A Guide to Best Practice

Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.

Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways:

  • Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry
  • The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge.
  • An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton

Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

"synopsis" may belong to another edition of this title.

About the Author:

Michael J. Boella is Faculty Fellow at the University of Brighton and specializes in teaching human resource management and law.

Steven Goss-Turner is Head of Operations of the School of Sport and Service Management at the University of Brighton.

Review:

Michael Boella's book on HR management has become the established textbook on the subject - as this ninth edition proves. No industry relies more on the people it employs, on their attitude and on their skills. This book covers the wide range of HR challenges facing today's manager, how to deal with them and overcome them. It will rightly take pride of place on any manager's bookshelf.

MIles Quest FIH, consultant

 

'This new edition is a comprehensive yet easy to read text with a full range of relevant and updated data. Hospitality management students at both undergraduate as well as postgraduate level will find many helpful examples in this well structured and student-friendly text.'

Dr Florian Hummel,Dean & Course Leader MA Hospitality Management ANGELL Business School, Freiburg, Germany

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

International Edition
International Edition

1.

Boella, Michael; Goss-Turner, Steven
Published by Routledge
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Softcover Quantity Available: 10
International Edition
Seller:
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Routledge. Book Condition: New. 0415632536 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Similar Contents as U.S Edition, ISBN and Cover design may differ, printed in Black & White. Choose Expedited shipping for delivery within 3-8 business days. We do not ship to PO Box, APO , FPO Address. In some instances, subjects such as Management, Accounting, Finance may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code/CD is not provided with these editions , unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Bookseller Inventory # HU_9780415632539

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 17.73
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

2.

Boella, Michael; Goss-Turner, Steven
Published by Routledge
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Hardcover Quantity Available: 10
International Edition
Seller:
WFL
(Holtsville, NY, U.S.A.)
Rating
[?]

Book Description Routledge. Hardcover. Book Condition: New. 0415632536 New ,International edition , softcover ,Same text as US edition , ISBN /Cover may be different , Ready to ship, 5-8 business days worldwide delivery. Bookseller Inventory # INFFGK459

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 13.19
Convert Currency

Add to Basket

Shipping: US$ 4.60
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

3.

Michael Boella; Steven Goss-Turner
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Paperback Quantity Available: 15
International Edition
Seller:
Bookstore99
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: NEW. This is an International Edition. Brand New Paperback- Same Title Author and Edition as listed. ISBN and Cover design differs. Similar Contents as U.S Edition. Delivery within 3-7 business days ACROSS THE GLOBE. We can ship to PO Box address in US. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" or "For sale in Asia only" or similar restrictions- printed only to discourage students from obtaining an affordable copy. US Court has asserted your right to buy and use International edition. Access code/CD may not provided with these editions. We may ship the books from multiple warehouses across the globe including Asia depending upon the availability of inventory. Printed in English. Customer satisfaction guaranteed. Choose expedited shipping for Express delivery. Tracking number provided for every order. Bookseller Inventory # RU_9780415632539

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.47
Convert Currency

Add to Basket

Shipping: US$ 2.99
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

4.

Boella, Michael; Goss-Turner, Steven
Published by Routledge
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Hardcover Quantity Available: 5
International Edition
Seller:
Book Arsenal
(Delhi, DELHI, India)
Rating
[?]

Book Description Routledge. Hardcover. Book Condition: New. 0415632536 We ship from India. PAPERBACK INTERNATIONAL EDITION Brand New Copy. The ISBN-13 or Cover might be different but content is extactly same. We deliver in 5 - 9 days and actively resolve customer issues. Bookseller Inventory # 0415632536-ABAB

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.95
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

5.

Michael Boella
Published by Routledge
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Paperback Quantity Available: 1
International Edition
Seller:
Campustexxts
(Vicksburg, MI, U.S.A.)
Rating
[?]

Book Description Routledge. Paperback. Book Condition: New. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Bookseller Inventory # in-us-9780415632539

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 16.42
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

6.

Turner
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Quantity Available: 2
International Edition
Seller:
University Bookstore
(DELHI, DELHI, India)
Rating
[?]

Book Description Book Condition: New. This book is Brand NEW Soft cover International edition . ISBN number may be different but contents and cover photo identical to the US edition with Black & White printing. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Book is in English language. Bookseller Inventory # Adhya-12102017-319

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.52
Convert Currency

Add to Basket

Shipping: US$ 11.79
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

7.

Turner
Published by T&F India
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Quantity Available: 4
International Edition
Seller:
TEXTBOOKSZONE
(NEW DELHI, India)
Rating
[?]

Book Description T&F India. Book Condition: Brand New. This is Brand New, INTERNATIONAL Edition, Paperback, Different ISBN & same front cover, same contents, Excellent Quality with Shrink Wrap, English language, Perfect condition. Please contact us for any questions regarding this book.!!. Bookseller Inventory # TBZ-AYHDA-319

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 29.53
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds

8.

Michael Boella
Published by Routledge (2013)
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Quantity Available: > 20
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description Routledge, 2013. HRD. Book Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Bookseller Inventory # F9-9780415632539

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 120.48
Convert Currency

Add to Basket

Shipping: US$ 11.93
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Goss-Turner, Steven
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Quantity Available: 7
Seller:
Paperbackshop-US
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2013. HRD. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # VT-9780415632539

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 141.76
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

10.

Boella, Michael
Published by Routledge
ISBN 10: 0415632536 ISBN 13: 9780415632539
New Hardcover Quantity Available: 1
Print on Demand
Seller:
Rating
[?]

Book Description Routledge. Book Condition: BRAND NEW. BRAND NEW Hardcover - 336pp - This title is now printed on demand - please allow an added 2-3 weeks for shipment! A Brand New Quality Book from a Full-Time Bookshop in business since 1992!. Bookseller Inventory # 1987233

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 146.94
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book