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A corporate consultant and quality service expert describes the P.O.S. (Positively Outrageous Service) method for dealing with and winning customers, providing helpful guidelines on how to identify what customers really want, energize one's employees, create customer loyalty, and more. Reissue.
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Book Description Business Plus, 1994. Condition: New. book. Seller Inventory # MB010IKQ2SA
Book Description Business Plus, 1994. Paperback. Condition: New. Brand New!. Seller Inventory # VIB0446394688
Book Description Business Plus, 1994. Paperback. Condition: New. Seller Inventory # DADAX0446394688
Book Description Business Plus. PAPERBACK. Condition: New. 0446394688 New Condition. Seller Inventory # NEW7.0163592