Delivering Happiness - Softcover

Hsieh, Tony

Softcover

ISBN 10: 0446576220 ISBN 13: 9780446576222

Publisher: Grand Central Publishing, 2013

Synopsis

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos.

As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, and change the world. In Delivering Happiness, he shares the tools of the trade he's learned in business and life, from starting a worm farm to running a pizza business, to working at Zappos–a company so impressive that Amazon acquired it for over $1.2 billion.

Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.

About this title

About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Edition details

• Publisher: Grand Central Publishing
• Publication date: 2013
• Language: English
• ISBN 10: 0446576220
• ISBN 13: 9780446576222
• Binding: Paperback
• Number of pages: 272