Business Process Outsourcing: Process, Strategies, and Contracts

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9780470044834: Business Process Outsourcing: Process, Strategies, and Contracts
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Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

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About the Author:

John K. Halvey is a partner in the New York office of theinternational law firm of Milbank, Tweed, Hadley, & McCloy, LLPand the founder of the Strategic Sourcing and Technology Group. Hepractices in all areas of technology and sourcing law, withparticular emphasis on information technology and business processoutsourcing and private equity transactions involving technology orsourcing companies.
Mr. Halvey has represented companies in many of the largesttechnology, telecommunications, and business processing outsourcingtransactions, including Deutsche Bank, JP Morgan, BellSouth,Panasonic, Citigroup, DuPont, AT&T, Alcatel, Xerox, Boeing,Bombardier, General Atlantic and the Commonwealth Bank ofAustralia.
His work in these areas has been the subject of articles inForbes, Information Week, Computer World, CIO Magazine, TheDaily Deal, and Venture Capital Journal. Mr. Halvey hasfor many years been ranked by Chambers and Partners as oneof the world’s leading information technology and outsourcinglawyers and was the only lawyer in the United States to be ranked a"Star Performer" in the outsourcing industry in both 2005 and 2006.In 2006 Mr. Halvey received the Chambers Shield ofExcellence as the Outsourcing Attorney of the Year and as the HROutsourcing Attorney of the Year by the HROA.
In 1995 Crain’s named Mr. Halvey on its list of the 40most successful people under 40 in New York City. He is thecoauthor of Information Technology Outsourcing Transactions:Process, Strategies, and Contracts (John Wiley & Sons,2005).

Barbara M. Melby is a partner in the Global OutsourcingGroup at Morgan, Lewis & Bockius, LLP. Ms. Melby’spractice focuses primarily on outsourcing transactions, includinginformation technology and business process outsourcing, as well asother technology-related transactions, including developmentagreements, system implementation agreements, licensing and hostingagreements, technology services, joint ventures, and strategicalliances.
One of the leading outsourcing attorneys in the United States, Ms.Melby is the coauthor of Information Technology Outsourcing:Process, Strategies, and Contracts (John Wiley & Sons,2005). She was recently recognized by Chambers USA as one ofthe nation’s leading lawyers for Business ProcessOutsourcing.
In addition to her two books, she has written numerous articles inand has been widely quoted in a wide variety of publications,including CIO Magazine, IT World, The Metropolitan CorporateCounsel, and The Pennsylvania Lawyer. Ms. Melby is alsoa frequent speaker on outsourcing and technology transactions atvarious business, legal, and professional conferences.

Review:

"This book provides a welcome and detailed account of what BPOs are, how to measure outsourcing performance..." (Government Opportunities, July 2007) 

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Other Popular Editions of the Same Title

9780471348214: Business Process Outsourcing: Process, Strategies, and Contracts (with disk)

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ISBN 10:  047134821X ISBN 13:  9780471348214
Publisher: Wiley, 1999
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9780470052037: Business Process Outsourcing: Process, Strategies, and Contracts (with disk)

John W..., 2006
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