Hospitality Strategic Management: Concepts and Cases - Hardcover

Enz, Cathy A.

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9780470083598: Hospitality Strategic Management: Concepts and Cases

Synopsis

Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.

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About the Author

Cathy A. Enz is the Lewis G. Schaeneman Jr. Professor of Innovation & Dynamic Management at the School of Hotel Administration at Cornell University, where she is also the Executive Director of the Center for Hospitality Research. Winner of outstanding teacher and researcher awards, she teaches courses in strategic management and innovation.

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Other Popular Editions of the Same Title

9780471478539: Hospitality Strategic Management: Concepts and Cases

Featured Edition

ISBN 10:  0471478539 ISBN 13:  9780471478539
Publisher: Wiley, 2004
Hardcover