Supervision in the Hospitality Industry, Study Guide: Applied Human Resources

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9780470099087: Supervision in the Hospitality Industry, Study Guide: Applied Human Resources

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

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Miller, Jack E., Walker, John R., Drummo
Published by Wiley (2006)
ISBN 10: 0470099089 ISBN 13: 9780470099087
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Jack E. Miller, John R. Walker, Karen E. Drummond
Published by Wiley (2006)
ISBN 10: 0470099089 ISBN 13: 9780470099087
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Book Description Wiley, 2006. Paperback. Book Condition: New. 5. Bookseller Inventory # DADAX0470099089

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