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Lifescripts: What to say to get what you want in life's toughest situations (CUSTOM) - Softcover

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9780470474105: Lifescripts: What to say to get what you want in life's toughest situations (CUSTOM)

Synopsis

What to say to get what you want in life's toughest situations

  • Communicating bad news
  • Dealing with problem people

  • Mending damaged relationships

  • Negotiating your wants and needs

  • Standing up for yourself

Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use.

The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior.

From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.

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About the Author

STEPHEN M. POLLAN has been a successful practicing attorney for over forty years. He offers pragmatic career, financial, business, and legal advice to individuals and businesses. Pollan was CNBC's on-air personal finance expert for five years and is a frequent guest on the Today show and Good Morning America. He regularly contributes to Worth, New York, Money, and U.S. News & World Report. Pollan and coauthor Mark Levine have coauthored many books on business and personal finance, including Die Broke.

MARK LEVINE lives with his wife and two Newfoundlands in Ithaca, New York.

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  • PublisherWiley
  • Publication date2009
  • ISBN 10 0470474106
  • ISBN 13 9780470474105
  • BindingPaperback
  • LanguageEnglish
  • Edition number1
  • Number of pages544
  • Rating
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