This specific ISBN edition is currently not available.View all copies of this ISBN edition:
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
"synopsis" may belong to another edition of this title.
The complete guide to running a hotel front office
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today s hotels and lodging facilities. This Third Edition continues its emphasis on applying theory and management strategies, as well as providing new material on technology s role in the modernized front office.
Material is logically presented in the order of operations: an overview of lodging hospitality, a tour of the front office, a review of the guest cycle, and an analysis of guest services. Practical features of this new edition include:
Hotel Front Office Management, Third Edition, is an invaluable book for those interested in learning more about the hotel s front office.About the Author:
James A Bardi, Ed.D, CHAis the director of the Hospitality Management Program at Penn State Berks Campus and the World Campus at Penn State University.
"About this title" may belong to another edition of this title.
Book Description Softcover. Condition: New. 5th edition. Brand NEW, Paperback International Edition. Black & White or color, Cover and ISBN may be different but similar contents as US editions. Standard delivery takes 5-9 business days by USPS/DHL with tracking number. Choose expedited shipping for superfast delivery 3-5 business days by UPS/DHL/FEDEX. We also ship to PO Box addresses but by Standard delivery and shipping charges will be extra. International Edition Textbooks may bear a label -Not for sale in the U.S. or Canada- etc. printed only to discourage U.S. students from obtaining an affordable copy. Legal to use despite any disclaimer on cover as per US court. No access code or CD included unless specified. In some instances, the international textbooks may have different exercises at the end of the chapters. Printed in English. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. In case of orders from Europe, custom charges may comply by the relevant government authority and we are not liable for it. 100% Customer satisfaction guaranteed! Please feel free to contact us for any queries. Seller Inventory # AB_US_1475534
Book Description Wiley. Hardcover. Condition: New. 0470637528 Paperback. Book Condition: New. This is an International Edition. Brand new. Seller Inventory # INDMKT-9788126537242
Book Description Paperback. Condition: NEW. International Edition, Paperback, Brand New, ISBN and Cover image may differ but contents similar to U.S. Edition, Printed in Black & White. End Chapter Exercises may differ. No CD/Access code. Legal to use despite any disclaimer, We ship to PO , APO and FPO adresses in U.S.A .Choose Expedited Shipping for FASTER DELIVERY.Customer Satisfaction Guaranteed. Seller Inventory # US_9788126537242
Book Description WILEY. PaperBack. Condition: New. International. This is an International edition, ISBN and Cover image may different from US edition, Contents same as US edition Excellent Customer Service. New. Seller Inventory # 1883
Book Description Wiley. Hardcover. Condition: New. 0470637528 Brand New,Paperback , International Edition , Same text as US edition ,Different ISBN /Cover , printed in english , Ready to ship, fast delivery (5-8 busienss days ) worldwide. Seller Inventory # INIM30ZC1527
Book Description Condition: Brand New. PAPERBACK,Book Condition New, International Edition. We Do not Ship APO FPO AND PO BOX. Cover Image & ISBN may be different from US edition but contents as US Edition. Printing in English language.NO CD AND ACCESS CODE. Quick delivery by USPS/UPS/DHL/FEDEX/ARAMEX ,Customer satisfaction guaranteed. We may ship the books from Asian regions for inventory purpose. Seller Inventory # ABEADH$$%2037
Book Description Paperback. Condition: New. New, Softcover International Edition, Printed in Black and White, Only USPS Media mail Shipping ONLY, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Seller Inventory # 20336
Book Description Wiley. Hardcover. Condition: New. 0470637528 Brand New ,International Edition ,Paperback , Same content as U.S edition ,Different ISBN & Cover , we ship from UK , EU ,fast delivery wordwide ( 5-8 business days ). Seller Inventory # INBA1442
Book Description Wiley. Hardcover. Condition: New. 0470637528 Brand New ,International Edition ,Paperback , Same content as U.S edition ,Different ISBN & Cover , we ship from UK , EU ,fast delivery wordwide ( 5-8 business days ). Seller Inventory # IN121P1126
Book Description Condition: Brand New. Brand New Paperback International Edition, Perfect Condition. Printed in English. Excellent Quality, Service and customer satisfaction guaranteed!. Seller Inventory # AINDN-18360