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The book provides a simple but effective method for carrying out reliable and defensible internal investigations. This easy-to-use guide offers anyone asked to conduct such an investigation a working set of standards, set out in a BASIC approach that follows five main steps: Beginning the Investigation, Assessing the Issues, Substantiating the Claims, Investigating the Implications, and Communicating the results. Using the BASIC approach, all senior employees and associates will be able to to develop an important new skills-set that will help them conduct a credible internal investigation, as and when required.
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‘This important new book gives much-needed guidance, standards and support in investigations into those all too frequent issues like complaints, reckless business decisions, staff grievances, errors, systems failures, unexplained losses, poor performance and allegations against employees and/or associates.
Unfortunately, many investigations are conducted by people who have no methodical approach at hand to lend credibility to their efforts. A poorly conducted enquiry will result in unreliable results along with claims of a “cover up”. The original problem is then compounded by these additional problems that may leave the organization vulnerable to claims and civil action as well as causing unwelcome embarrassment.
To ensure sensitive risks are properly investigated and addressed, this book has developed a simple but effective method for carrying out internal investigations based on a BASIC approach that follows five main steps:
This five step framework will ensure credibility in internal investigations through guidance, examples and an underlying theme of training people to a basic, but effective standard. The book’s basic approach can be used to develop an important new skills-set that will ensure the reader is able to carry out successful investigations, as and when required. Moreover, this BASIC guidance can be used to set clear corporate standards and staff training that can be rolled out across the entire organization.’From the Inside Flap:
‘There is an urgent need for this book across the public and private sectors as a practical guide to both managers and investigating staff. One reason for this is the constant stream of new employment legislation, including the need to process staff grievance complaints with due care and attention. The coverage is comprehensive and the technical aspects are strong, supplemented by the pro formas that are also provided. Companies and organisations will be able to conduct fair and robust internal investigations and thereby reduce the risk of making pay outs to staff and other potential claimants. It is highly recommended.’
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Book Description Wiley, 2009. Hardcover. Condition: New. Never used!. Seller Inventory # P110470779683
Book Description Wiley, 2009. Condition: New. book. Seller Inventory # M0470779683