Leading Across Differences Facilitator's Guide Set

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9780470918920: Leading Across Differences Facilitator's Guide Set
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Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds.

As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the "right" answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action.

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From the Back Cover:

Making the Case for Leading Across Differences

Despite the growing challenges and opportunities created by our interconnected world, many leaders do not know how to handle situations in which there are misunderstandings or conflicts rooted in differences—especial differences steeped in social identities, such as gender, religion, race, ethnicity, and country of origin. Filled with practical, relevant, and usable information, Leading Across Differences includes a wealth of illustrative examples for learning what it takes to lead a wide-range and diverse group of constituents.

This Facilitator's Guide provides information on how to create and facilitate a session based on the accompanying Casebook. It also includes group debriefing suggestions as well as additional exercises intended for groups. Several chapters provide practical advice from practitioners about the elements of successful facilitation and session management.

Praise for Leading Across Differences

"Grounded in sound academic science, yet the cases will engage even the most skeptical corporate members who may question the practical value of intercultural training."—Peter W. Dorfman, Ph.D., Bank of America Distinguished Professor, College of Business, Department of Management, New Mexico State University

"The value of the casebook for diversity educators is enhanced by a facilitator's guide and an instructor's guide."—David A. Kravitz, program chair, GDO Division, Academy of Management, professor and management area chair, School of Management, George Mason University

About the Author:

Belinda B. McFeeters, Ph.D., is an independent contractor with faculty affiliations at the Center for Creative Leadership.

Kelly Hannum, Ph.D., is manager of research at the Center for Creative Leadership at Greensboro, North Carolina's campus. She has also managed a variety of international research and evaluation projects and is the co-editor of The Handbook of Leadership Development Evaluation.

Lize Booysen, Ph.D., is a full professor, Leadership and Change at Antioch University.

Center for Creative Leadership (www.ccl.org) is a top-ranked, global provider of executive education that develops better leaders through its exclusive focus on education and research.

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Book Description John Wiley and Sons Ltd, United Kingdom, 2010. Paperback. Condition: New. New.. Language: English . Brand New Book. Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds. As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the right answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action. Seller Inventory # BZV9780470918920

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