"I Wish I'd Said That!": How to Talk Your Way Out of Trouble and Into Success

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( 16 ratings by Goodreads )
 
9780471008576:

"Why did I say that?" "How come I didn’t say what I was thinking?" "Did I say too much? He stopped listening halfway through my pitch!" If you’ve ever tormented yourself with questions like these after a business meeting or other important conversation, get ready for some confidence-building answers. This practical, power-communication guide gives you innovative, flexible strategies for controlling interpersonal conflict...earning promotions...getting out of hot water...securing the job you want...and much more. Dr. McCallister shows you how to talk to people the way they want and need—so they respond positively, getting you the results you want. For example, you’ll learn...

  • How to identify the six major styles of communication: Noble, Socratic, Reflective, Magistrate, Candidate, and Senator
  • How to use communication style to control the outcome of important interactions and get others to do what you want without generating resentment
  • How to deal with difficult colleagues like "the boss from hell" or people who expect you to read their minds and never come out and say exactly what they want
  • How to handle sensitive issues such as sexual harassment, personal hygiene, firings, salary negotiations, and motivation during tough economic times
  • How to measure your own style of communication using this book’s unique Communication Style Profile test
In the pages of this fascinating and practical guide, you’ll not only recognize yourself but everyone you work and live with, and you’ll learn how to deal with them with flair and aplomb—and you’ll never again walk away from an interaction saying, "I wish I’d said that!"

"synopsis" may belong to another edition of this title.

From the Publisher:

For anyone who's ever said, ``I wish I hadn't said that;'' or ``I wish I'd said what I was really thinking;'' this is for you. Based on the six styles of communication (noble, socratic, reflective, magistrate, candidate, senator), it shows you how to deal with difficult people who create stress and problems; how to influence your boss, colleagues and subordinates; and ultimately how to get the results you want. ``Talking scenarios'' reveal what it ``sounds'' like when people talk their way into or out of trouble. You'll also discover how to create the sound of success and deal with styles of people who communicate such as Woody Allen, Margaret Thatcher or Geraldo Rivera. Communication Style Profile Tests enable you to measure how effectively you communicate.

From the Back Cover:

Communication skills can begin or end a war and start or finish off a marriage. They can earn (or cost) you a promotion, get you into (or out of) hot water with your boss, and they can surely help you get (or lose) the job you want. Why? Because when you talk to another person, that person wants you to sound exactly like he or she sounds and when that doesn't happen, you have conflict! Most people react more to how you say something and less to what you've actually said. If you know how to talk to people with the sounds they want - and need - to hear, you can get them to respond in a positive way, and you'll be on your way to getting the results you want. Linda McCallister shows: . How to identify the six major styles of communication that exist in North America and perhaps the world: Noble, Socratic, Reflective, Magistrate, Candidate, and Senator. How to use communication style to control the outcome of important interactions and to get others to do what you want without generating resentment. How to deal with difficult people like "the boss from hell" or the person who expects you to read his mind because he'll never come out and say exactly what he wants. How to handle sensitive issues such as sexual harassment, personal hygiene, firings, salary negotiations, and motivation during tough economic times.

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McCallister, Linda
Published by Wiley (1994)
ISBN 10: 0471008575 ISBN 13: 9780471008576
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McCallister, Linda
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Linda McCallister
Published by Wiley (1994)
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