Softcover

ISBN 10: 0471122459 ISBN 13: 9780471122456

Publisher: Wiley, 1996

Business/Management

An organized, methodical, real-world approach to the complex process of information technology outsourcing

McDonnell Douglas, Delta, Lufthansa, Hughes Electronics, Hertz, Chase Manhattan, Herman's Sporting Goods, John Wiley & Sons, Procter & Gamble . . . these are just a few of the hundreds of companies that have discovered the advantages of outsourcing information technology services. But turning your IT resources over to an outside vendor can be a complicated and intimidating process, involving software licensing and development agreements, sales of tangible and intangible assets, human resources management, and more.

Information Technology Outsourcing Transactions provides detailed information and expert guidance on outsourcing IT services. Written by the team that put together some of the biggest outsourcing deals of recent years, it walks you through the entire process, from determining requirements, analyzing benefits, and setting objectives, to selecting a vendor, structuring a deal, and managing vendor relations. The authors examine all the relevant technical, financial, strategic, legal, and human resources issues and respond to critical questions with clear, practical solutions. A wealth of forms, checklists, sample documents, and other tools—on an IBM-compatible diskette—makes structuring, negotiating, and closing an outsourcing deal easier than ever.

From the Publisher:

This exceptional guide takes readers, step-by-step, through an outsourcing transaction--analyzing the benefits, selecting a vendor, structuring the deal, managing the relationship--to provide them with an organized, methodical approach to the often intimidating prospect of relinquishing absolute control of every aspect of a company's business. Examines issues from both the customer's and vendor's perspectives. Covers such topics as finances, human resources, licensing and intellectual property rights. A variety of forms, checklists and sample documents equips readers with all the essential tools to make a profitable deal.

About the Author:

JOHN K. HALVEY, partner in the law firm of Milbank, Tweed, Hadley & McCloy in New York City and head of its Business Technology and Intellectual Property Group, specializes in computer law, particularly outsourcing transactions. He was named "Mr. Outsource" by Forbes and featured as one of the top three outsourcing attorneys in Information Week.

BARBARA Murphy MELBY, associate in Milbank, Tweed, Hadley & McCloy in London, builds technology-related transactions that encompass data processing and end-user outsourcing. She is a frequent lecturer and writer on computer law topics.