Casino Operations Management

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9780471163909: Casino Operations Management

This the first up-to-date book on gaming managementthe fastest growing industry in the U.S. Covers all areas of casino operations, including the regulatory control environments, the games, marketing, organization, cage operations, accounting, and surveillance

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From the Publisher:

Starting with an exhaustive and extensive history of gambling, this original text will provide complete coverage on one of the fastest growing industries in the US - the gaming industry. This practical guide is a must for anyone involved in the management of casinos and will cover all aspects within these businesses including regulatory control environments, the games, marketing, organization, cage operations, accounting and surveillance.

From the Back Cover:

With the casino industry's potential for huge profits—and huge losses—comes an urgent need for informed management personnel with a thorough understanding of all aspects of the business. Written by experts with years of experience in the field, this book equips current and future gaming management professionals with a firm and complete grasp of casino operations—around the management office, in the cage, and at the tables. It features detailed coverage of:

  • In-house organizational structure, responsibilities, and staffing
  • Key management tools such as table game hold, player rating systems, and more
  • Gaming taxes and regulatory controls (Nevada and New Jersey covered separately)
  • Accounting and currency reporting methods
  • Cage operations, from granting credit to collections and settlements
  • Slot management, table games, sports book and racing operations
  • Game mathematics and statistics—including probabilities, variances, and standard deviations
  • Casino marketing techniques

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Kilby, Jim; Fox, Jim
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