Memos to the President: Management Advice From the Nation's Top CEOs

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9780471393382: Memos to the President: Management Advice From the Nation's Top CEOs
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Eavesdrop in the corridors of power . . .

The nation's top CEOs share their valuable insights, experiences, and techniques running large, powerful organizations with the President of the United States. James J. Schiro, CEO of leading consulting firm PricewaterhouseCoopers, has compiled important advice that reveals the crucial factors that determine the success of the country's top companies.

In Memos to the President, chief executive officers from leading U.S. corporations apply their knowledge of managing complex organizations to the monumental challenges facing the federal government. In memos addressed directly to the president, they discuss major management issues and offer valuable insights and strategies that will help the president leverage technology to improve performance; create new programs for developing future leaders; improve internal communications; manage large-scale organizational change; and promote ethical behavior. This invaluable advice comes from major business figures, including:

  • James B. Kelly of UPS
  • J. W. Marriott Jr. of Marriott International
  • Esther Dyson of EDventure Holdings
  • Earnest Deavenport of Eastman Chemical
  • Arthur Blank of Home Depot
  • Solomon D. Trujillo of U S West
  • Seymour Sternberg of New York Life
  • Joseph Neubaur of Aramak
  • Lars Nyberg of NCR

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From the Inside Flap:

The United States government: It's the largest organization in the world, and its leader carries awesome executive responsibilities. In this book, the nation's top executives, themselves no strangers to running large organizations, speak directly to the new president and offer advice on the ultimate management challenge-fourteen departments, 100 independent agencies, and two million employees.

In concise, no-nonsense memos, the CEOs of many of the nation's leading corporations give the incoming chief executive the benefit of their considerable experience, well-founded opinions, and hard-won wisdom on management and leadership issues that affect the operation of every corner of the federal government. Leaving policy to the politicians, they focus on proven management techniques from the private sector, telling the president what he needs to know about leveraging technology, managing and developing people, fostering ethics, managing change, and more.

Edward Ludwig of Becton Dickinson and Company helps the new president take advantage of the post-inauguration "honeymoon" to alter an organization's strategic direction; James Forese of IKON Office Solutions submits a five-step plan for improving organizations; and J. W. Marriott Jr. of Marriott International stresses the importance of finding the right people and encouraging their spirit to serve. The CEOs of UPS, Heinz, WellPoint, Home Depot, Guardian Life Insurance, and many other leading corporations weigh in on such critical topics as setting a vision, strategic direction, and customer service, among others.

Read along as these world-class managers impart insights and methods on a range of cutting-edge management topics that they would only share with the President of the United States. Whether you're a business manager eager for authoritative advice; a citizen concerned with how the government operates; or a student interested in political science, public administration, or management, you'll find fascinating, enlightening, and instructive reading in Memos to the President.

About the Author:

PricewaterhouseCoopers is the world’s leading professional services organization. With 150,000 employees in 150 countries, the firm helps clients solve complex business problems and measurably enhance their ability to build value, manage risk, and improve performance.

James J. Schiro has been Chief Executive Officer of PricewaterhouseCoopers since 1998 when Price Waterhouse merged with Coopers & Lybrand. Prior to that he was CEO of Price Waterhouse, where he was elected Senior Partner in 1995. He is a graduate of St. John’s University.

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