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An indispensable guide to the new techniques for managing knowledge workers
They are the idea people, whose brain power and experience have become more valuable to their companies than physical assets or products (think Microsoft). Today's knowledge workers are so in demand, especially in the high-tech sector, that many command large salaries and will job-hop at the drop of a hat. This hands-on guide gives managers practical, doable strategies for motivating and keeping knowledge workers without breaking the bank or sacrificing productivity and quality. It goes beyond the quick-fix of throwing money at the problem and offers realistic solutions for effectively managing the human side of intellectual capital.
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The age of the knowledge worker has arrived. Today, many businesses have more of their resources and value tied up in the knowledge and experience of their workers than they do in physical assets or products. The epitome is the high-tech world of young, hot-shot computer programmers who will job-hop for more money at the drop of a hat. But knowledge workers are not just employees in high-tech companies. People in advertising agencies, consulting companies, financial institutions—anyone who uses their head more than their hands to create wealth—are all knowledge workers. Knowledge workers are in high demand. Like high-paid athletes, they drive up salaries and signing bonuses but often, throwing financial incentives at the problem is no solution—if you’re a small, fast-growing firm, you probably don’t have the cash to toss around; and even if you can, one day they’ll just leave you for someone else who will pay them more. Simply throwing more money at the problem, or at the people, only raises the costs of doing business in the new economy without improving productivity or quality. Success comes to organizations that can manage this intellectual capital most effectively. But knowledge workers are immune to traditional management approaches. So how does a company attract and retain these free agents of knowledge? Managing Knowledge Workers provides practical strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital.
About the Author Frances Horibe is President of VisionArts, Inc., a firm that specializes in assisting organizations with the human and organizational sides of investing in Intellectual Capital, and in managing the radical change that results. She speaks to and consults with a wide variety of clients, in both the public and private sectors. Other positions include Director-General, Strategic Planning #38; International Marketing for Transport Canada where she was tasked with restructuring, downsizing, and revitalizing an organization with large headquarters and regional staffs. She was also responsible for change management, internal communications, human resource planning, and directing the international marketing division. Previously, she was Vice-President of Quality and Customer Care for Achieve International, a management consulting firm specializing in Total Quality Management (TQM). Ms. Horibe was an examiner in both the private and public sector competitions for the Canada Awards for Excellence and has spoken at numerous conferences across the country. Ms. Horibe has a B.A. in Psychology from McGill University and an M.A. in Psychology from the University of Western Ontario. Her website is http://www.magma.ca/~fhoribe/
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Book Description Wiley, 1999. Hardcover. Condition: New. HARDCOVER, BRAND NEW, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Seller Inventory # 9035073
Book Description Wiley, 1999. Hardcover. Condition: New. Never used!. Seller Inventory # P110471643181
Book Description Wiley, 1999. Hardcover. Condition: New. 1. Seller Inventory # DADAX0471643181