Management Innovation in U.S. Public Water and Wastewater Systems

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9780471657446: Management Innovation in U.S. Public Water and Wastewater Systems
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A pioneering volume of best practices for running effective publicwater and wastewater utilities

Management Innovation in U.S. Public Water and Wastewater Systemsis a unique guidebook of cutting-edge managerial and operationalbest practices currently used at a number of different municipalwater and wastewater utilities. The diverse group of contributorsconsists of managers, utility directors, analysts, and consultantswho know the real-world demands of the industry, and addauthoritative insights to the examination and critique of eachmanagement innovation.

Featuring numerous case histories illustrating how each innovationwas developed and how the principles supporting each were put intopractice, Management Innovation in U.S. Public Water and WastewaterSystems:
* Establishes standards for measuring success as utilities innovateand improve
* Evaluates financial concerns and innovations
* Illuminates innovations in planning for future investments
* Explores tools for customer communications and other technologyconcerns
* Details state-of-the-art management strategies, including SixSigma
A first-of-its-kind book, Management Innovation in U.S. PublicWater and Wastewater Systems will quickly become the resource thatmanagers, CEOs, and directors of water and wastewater utilitycompanies always have at their fingertips. This book follows theauthors' well-respected and popular book Reinventing Water andWastewater Systems: Global Lessons for Improving Water Management(published by Wiley).

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About the Author:

Dr. Paul Seidenstat is associate professor of economics andresearch associate at the Center for Competitive Government atTemple University. Dr. Seidenstat has published several articles inleading academic and professional journals on economic andmanagement aspects of water and wastewater systems. He has servedas a government finance director and consultant to severalgovernment agencies. (pseidens@temple.edu)

Michael Nadol was CFO of the Philadelphia WaterDepartment and finance director of Philadelphia and now is amanaging director of PFM, a public management consulting firm. Heis also an adjunct faculty member at the Fels Institute ofGovernment of the University of Pennsylvania.(nadolm@publicfm.com)

Dean Kaplan was budget director for the City ofPhiladelphia and deputy commissioner of the Philadelphia WaterDepartment and now is a management consultant to utilitiesnationwide for PFM. He also was a government affairs manager forPhiladelphia and legislative director for a U.S. congressman.(kapland@publicfm.com)

Dr. Simon Hakim is professor of economics and director ofthe Center for Competitive Government at Temple University. As anexpert on competitive government, he has run several Mayor Summits,consulted for many government agencies, and has written extensivelyon the subject of government management. (shakim@temple.edu)

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Book Description John Wiley & Sons Inc, United States, 2005. Hardback. Condition: New. Language: English. Brand new Book. A pioneering volume of best practices for running effective public water and wastewater utilities Management Innovation in U.S. Public Water and Wastewater Systems is a unique guidebook of cutting--edge managerial and operational best practices currently used at a number of different municipal water and wastewater utilities. The diverse group of contributors consists of managers, utility directors, analysts, and consultants who know the real--world demands of the industry, and add authoritative insights to the examination and critique of each management innovation. Featuring numerous case histories illustrating how each innovation was developed and how the principles supporting each were put into practice, Management Innovation in U.S. Public Water and Wastewater Systems: aeo Establishes standards for measuring success as utilities innovate and improve aeo Evaluates financial concerns and innovations aeo Illuminates innovations in planning for future investments aeo Explores tools for customer communications and other technology concerns aeo Details state--of--the--art management strategies, including Six Sigma A first--of--its--kind book, Management Innovation in U.S.Public Water and Wastewater Systems will quickly become the resource that managers, CEOs, and directors of water and wastewater utility companies always have at their fingertips. This book follows the authorsa well--respected and popular book Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management (published by Wiley). Seller Inventory # AAH9780471657446

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Book Description John Wiley and Sons Ltd, United States, 2005. Hardback. Condition: New. Language: English. Brand new Book. A pioneering volume of best practices for running effective public water and wastewater utilities Management Innovation in U.S. Public Water and Wastewater Systems is a unique guidebook of cutting--edge managerial and operational best practices currently used at a number of different municipal water and wastewater utilities. The diverse group of contributors consists of managers, utility directors, analysts, and consultants who know the real--world demands of the industry, and add authoritative insights to the examination and critique of each management innovation. Featuring numerous case histories illustrating how each innovation was developed and how the principles supporting each were put into practice, Management Innovation in U.S. Public Water and Wastewater Systems: aeo Establishes standards for measuring success as utilities innovate and improve aeo Evaluates financial concerns and innovations aeo Illuminates innovations in planning for future investments aeo Explores tools for customer communications and other technology concerns aeo Details state--of--the--art management strategies, including Six Sigma A first--of--its--kind book, Management Innovation in U.S.Public Water and Wastewater Systems will quickly become the resource that managers, CEOs, and directors of water and wastewater utility companies always have at their fingertips. This book follows the authorsa well--respected and popular book Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management (published by Wiley). Seller Inventory # AAH9780471657446

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