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Dr. Ephraim McLean obtained his Bachelor of Mechanical Engineering degree from Cornell University in 1958. After brief service in the U.S. Army Ordinance Corps, he worked for Procter & Gamble Co. for seven years, first in manufacturing management and later as a computer system analyst. In 1965, he left P&G and entered the Sloan School of Management at the Massachusetts Institute of Technology, obtaining his master's degree in 1967 and his doctorate in 1970.
Dr. James Westherbe is the FedEx Professor of Excellence and the Executive Director of the FedEx Center for Cycle Time Research at the University of Memphis, as well as Professor of MIS and the Director of the MIS Research Center at the University of Minnesota. He is internationally known as a dynamic and entertaining speaker, author, and leading authority on the use of computers and information systems to improve organizational performance and competitiveness. He is particularly appreciated for his ability to explain complex technology in straightforward practical terms that can be strategically applied by both executives and general management.
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