Services are intangible activities and benefits that satisfy customer wants without involving the ownership goods. Examples of service sector industries are insurance, private education, tourism and health care.
"synopsis" may belong to another edition of this title.
Originally commissioned articles, critiqued through a high- productivity conference technique, have been rewritten by prominent experts from Europe and North America to present the latest advances in services management thinking. Covers the interdisciplinary approaches involving marketing, organisational behaviour, operations and human resources management.
"About this title" may belong to another edition of this title.
Book Description Book Condition: Brand New. PAPERBACK,Book Condition New, Brand New, Softcover, International Edition. We Do not Ship APO FPO AND PO BOX. Cover Image & ISBN may be different from US edition but contents as US Edition. Printing in English language. Quick delivery by USPS/UPS/DHL/FEDEX/ARAMEX ,Customer satisfaction guaranteed. We may ship the books from Asian regions for inventory purpose. Bookseller Inventory # ABESTTND3736
Book Description 1995. Soft cover. Book Condition: New. This book is BRAND NEW Soft cover International edition with black and white printing. ISBN number & cover page may be different but contents identical to the US edition word by word. Book is in English language. Bookseller Inventory # UN-PH-IN-1179