Contact US! Trainer's Manual: Call Center English Skills

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9780521178587: Contact US! Trainer's Manual: Call Center English Skills

CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.

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This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.

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Book Description CAMBRIDGE UNIVERSITY PRESS, United Kingdom, 2010. Paperback. Book Condition: New. Language: English . Brand New Book. CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials. Bookseller Inventory # AAA9780521178587

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Book Description CAMBRIDGE UNIVERSITY PRESS, United Kingdom, 2010. Paperback. Book Condition: New. Language: English . Brand New Book. CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials. Bookseller Inventory # AAZ9780521178587

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Book Description Cambridge University Press, 2010. Book Condition: New. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 64 pages, black & white illustrations. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 293 x 210 x 5. Weight in Grams: 192. . 2010. 1st Edition. Paperback. . . . . . Bookseller Inventory # V9780521178587

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Book Description Cambridge University Press. Book Condition: New. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 64 pages, black & white illustrations. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 293 x 210 x 5. Weight in Grams: 192. . 2010. 1st Edition. Paperback. . . . . Books ship from the US and Ireland. Bookseller Inventory # V9780521178587

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Book Description Paperback. Book Condition: New. Not Signed; CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to. book. Bookseller Inventory # ria9780521178587_rkm

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