Managing Diversity, People Skills for a Multicultural Workplace (7th Edition) - Softcover

CARR-RUFFINO

Softcover

ISBN 10: 053612602X ISBN 13: 9780536126023

Publisher: Pearson Learning Solutions, 2005

Synopsis

Today’s American workplace is more multicultural than ever, but it can be hard for managers to keep up with all the rapid changes. Fortunately,Managing Diversity: People Skills for a Multicultural Workplace can help. This book is for people who see themselves as workplace leaders, either now or in the future, and for people who are ready to develop the skills needed to manage diversity. With thorough analysis and real-life examples, this book provides practical advice on how to open up your worldview and thus transform it.

The manual deals with topics ranging from basic ethnic diversity (working with Euro-Americans, African Americans, Asian Americans, Latino Americans, Arab Americans, American Indians), to the differences between women and men in the workplace, to the growing age range of American workers. Whether you need guidance helping a gay employee deal with homophobia in the workplace, or you need assistance understanding the religious customs of your newest Arab American employee,Managing Diversity will provide thoughtful answers and useful tips. It will prove invaluable as we move into the increasingly multicultural twenty-first century.

About this title

About the Author

Norma Carr-Ruffino, Ph.D., Professor of Management at San Francisco State University since 1973, is a well-known author who has conducted seminars worldwide on managing diversity, creativity in business, and leadership skills for women. She is also active in the business world as co-founder of several startup businesses. Norma is the author of several books, including Managing Diversity, Diversity Success Strategies, Making Diversity Work, The Creative Intelligence Model, The Promotable Woman, and The Innovative Woman.

About this edition

• Publisher: Pearson Learning Solutions
• Publication date: 2005
• ISBN 10: 053612602X
• ISBN 13: 9780536126023
• Binding: Paperback
• Number of pages: 550