Quality Management. Introduction to Total Quality Management for Production, Processing, and Services - Softcover

David L. Goetsch; Stanley B. Davis

  • 3.73 out of 5 stars
    33 ratings by Goodreads
 
9780536675224: Quality Management. Introduction to Total Quality Management for Production, Processing, and Services
Softcover
ISBN 10: 0536675228 ISBN 13: 9780536675224
Publisher: Prentice-Hall Inc., 2000

Synopsis

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Practitioners in a corporate setting will find it a valuable guide in helping them understand and implement total quality. Topics which are covered include Quality and Global Competitiveness, Strategic Planning and Execution, Quality Management and Ethics, and Communication and Interpersonal Relations. For settings in which people want to learn to be effective agents of the total quality approach, or are attempting to implement total quality.

"synopsis" may belong to another edition of this title.

Publisher
Prentice-Hall Inc.
Publication date
2000
Language
English
ISBN 10 
0536675228
ISBN 13 
9780536675224
Binding
Paperback
Edition number
3
Number of pages
778
Rating
  • 3.73 out of 5 stars
    33 ratings by Goodreads

Other Popular Editions of the Same Title

9780130116383: Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (3rd Edition)

Featured Edition

ISBN 10:  0130116386 ISBN 13:  9780130116383
Publisher: Prentice Hall, 1999
Hardcover