Modern Human Relations at Work, International Edition

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9780538481847: Modern Human Relations at Work, International Edition
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The original intent of the book remains paramount: to provide an up-to-date textbook for readers who are novices in the area of human relations or for practitioners with little formal training in the subject. This edition examines the most interesting human relations developments of the early millennium. Many of these issues, while not found in other human relations textbooks, relate to current topics discussed in today's newspapers and magazines.

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Distinguished professor, prolific author, renowned consultant, and inspiring teacher, Dr. Richard M. Hodgetts (1942-2001) was the Suntrust Professor of Strategic Management at Florida International University (FIU). He earned a Ph.D. from the University of Oklahoma and an M.B.A. from Indiana University. He published more than 125 articles and papers on a variety of topics ranging from entrepreneurship to strategic management to total quality management. He was also the author or coauthor of 49 books. Some of the most recent include INTERNATIONAL BUSINESS, INTERNATIONAL MANAGEMENT, and MEASURES OF QUALITY AND HIGH PERFORMANCE. Dr. Hodgetts consulted for a number of Fortune 500 firms and provided training for a wide variety of companies. He also lectured in Mexico, Venezuela, Peru, Chile, Jamaica, Trinidad, Denmark, Kuwait, and at a host of U.S. colleges and universities. He was a Fellow of the Academy of Management and a past member of the Academy's Board of Governors. He served on three academic review boards and wrote a biweekly column on small business and entrepreneurship in the Ft. Lauderdale Sun Sentinel.

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Preface. Part I: INTRODUCTION. 1. The Nature of Human Relations. 2. Fundamentals of Motivation. Part II: THE SOCIAL SYSTEM. 3. Individual Behavior. 4. Group Behavior. 5. The Informal Organization. Part III: THE TECHNICAL SYSTEM. 6. Technology and People at Work. 7. Productivity and Quality Improvement. 8. Job Redesign and Job Enrichment. Part IV: The Administrative System. 9. Fundamentals of Leadership. 10. Developing, Appraising, and Rewarding Employees. Part V: BEHAVIORAL EFFECTIVENESS. 11. Communicating for Effectiveness. 12. Managing Conflict and Change. Part VI: LOOKING TO THE FUTURE. 13. Human Relations in Global Business. 14. Human Relations Challenges of the Future. Notes. Subject Index.

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