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This is a self-contained textbook introduces students to all aspects of the hospitality industry: lodging, food service, travel/tourism, etc.. Current trends and issues are addressed with special emphasis on legal, ethical, and cultural issues. Students learn about the interrelationship of each aspect of the hospitlaity industry and the importance of effective communication and human relationship skills. In addition, appendices containing valuable reference and resource information related to the hospitality industry is covered.
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Dr. Kys-Sung Chon, Ph.D. is an associate professor at the University of Nevada, Las Vegas, NevadaReview:
This text has a very high and easy readability, with easy to read language, clear and relevant pictures and important topics are highlighted. I love the industry and Personal profiles found in the text, and the inclusion of "A Day in the Life of" gives a personal touch, students can see where their aspirations can lead them. The chapter organization- overview, objectives, colored headings, diagrams, pictures, tables, summary, activities are all organized and flow naturally. This enhances the readability of the product. The 'what do you think' and case studies found throughout the text are a plus.
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Book Description Cengage Learning, 1994. Condition: New. book. Seller Inventory # M0538712465