Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace.
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"An invaluable guide for most practicing mediators, a volume that no one should be without."
"A thorough as well as comprehensive guide to mediation. . . . Should be on every mediator's 'must read' list."
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