I Love My Dentist - The Secret to Creating an Exceptional Patient Experience

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9780615235301: I Love My Dentist - The Secret to Creating an Exceptional Patient Experience

This book will provide the reader with the tools, tricks, techniques and services they need to create a unique patient (customer) experience. It is not a book of philosophical concepts but rather a down and dirty, step by step discussion of what the author has used successfully in his office for over 35 years. The information contained within I Love My Dentist applies to just about any business regardless of type or location. If it works in dentistry, it will certainly work in your business.

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About the Author:

Dr. Ganz graduated from N.Y.U. College of Dentistry in 1970 and received his Prosthodontic credentials from Kingsbrook Jewish Medical Center in 1973. Until recently he was Co-Chief of Implant Dentistry and the Implant Fellowship Program at North Shore University Hospital Long Island Jewish Medical Center. From 1998 - 2001 Dr. Ganz was an owner and Vice President of Dexistm Digital Radiography and has been involved in this technology for over 15 years. He has been a consultant for dental implant companies, laser manufacturers, digital x-ray manufacturers and distributors of dental products and supplies. Dr. Ganz has written numerous articles and has lectured nationally and internationally on a variety of topics including Cosmetic Dentistry, Implant Prosthodontics, lasers, advanced dental technologies and the Internet. He is on the advisory board and consultant to several dental manufacturers and is Vice President of Clinical Affairs for PlanetDDS, manufacturer and distributor of Denticontm Practice Management Software, DentiGramtm Communications and DentiRaytm, digital x-ray system.


I've worked with dentists, and Dr. Ganz just gets it he knows how to use marketing, communication with the patient and new technology to build a successful office. Not only does this make a better practice healthier, it also helps the grateful patients. I can see why his patients truly love him. --Laura Geisking, CEO The Creative Company

Most books on marketing are very theoretical. Cary has totally blown this trend away. You can sit down, finish this book in one sitting, and walk away with a strong education on marketing for your dental office. Every dentist in every stage of his or her career can immediately start developing a strong marketing plan for his or her office. This is a must-read addition for all dentists. --Dr. Jeff Dalin, Contributing Editor and Consultant Dental Economics

If you are looking for a feel good book about dentistry, this is it. Dr. Cary Ganz delivers a high tech, high touch, book to get you back on track. His practical ideas will improve your bottom line and create a positive experience in your office. I wish the American Dental Association would make this required reading! --Dr. Steven Boral, Clinical Professor of Orthodontics, New York University College of Dentistry

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Cary Ganz
Published by Ganz, Cary
ISBN 10: 0615235301 ISBN 13: 9780615235301
Used Perfect Paperback Quantity Available: 1
ThriftBooks - Free State
(Halethorpe, MD, U.S.A.)

Book Description Ganz, Cary. Perfect Paperback. Book Condition: Very Good. This copy shows very minor wear. Bookseller Inventory # G0615235301I4N00

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