In the Name of the Patient - Softcover

Patient Advocacy Community Of The Beryl Institute

Softcover

ISBN 10: 0615998461 ISBN 13: 9780615998466

Publisher: Patient Experience Press, 2014

Synopsis

This publication is a comprehensive resource for healthcare Patient Advocates. It addresses consumer advocacy, patient representation and special challenges such as complaint management, quality improvement, ethical issues, legal, risk management and compliance with regulatory standards. Originally published by SHCA (Society for Healthcare Consumer Advocacy) in 1985, In the Name of the Patient has been a coveted resource for Patient Advocates in all situations, whether acting as individual practitioners or part of teams in large health systems. Updated by the Patient Advocacy Community of The Beryl Institute, the leading source of educational programming for healthcare Patient Advocates and Patient Experience, the 2014 edition is complete with templates, case studies and a glossary of patient advocacy-related terms.

Edition details

• Publisher: Patient Experience Press
• Publication date: 2014
• Language: English
• ISBN 10: 0615998461
• ISBN 13: 9780615998466
• Binding: Paperback
• Edition number: 5
• Number of pages: 188