The A+ Guide to Managing and Maintaining Your PC, Comprehensive, Fourth Edition has been thoroughly updated for today's technology and is written by an instructor expressly for the classroom. This text is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. This guide maps fully to the 2003 A+ Core Hardware and OS Technologies certification exams.
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Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
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