Service Management and Marketing: Managing the Moment of Truth in Service Competition (Issues in Organization and Management Series)

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9780669200355: Service Management and Marketing: Managing the Moment of Truth in Service Competition (Issues in Organization and Management Series)

HC/DJ-No shelf wear, no scuffs, tight binding, minor amt of highlighting, no obscuring of text, no spine damage, smoke/pet free home. Ships anywhere 7 days a week

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Gronroos, Christian
Published by Lexington Books (1990)
ISBN 10: 0669200352 ISBN 13: 9780669200355
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Murray Media
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Book Description Lexington Books, 1990. Hardcover. Book Condition: New. Bookseller Inventory # P110669200352

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Christian Gronroos
Published by Lexington Books (1990)
ISBN 10: 0669200352 ISBN 13: 9780669200355
New Hardcover Quantity Available: 1
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Ergodebooks
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Book Description Lexington Books, 1990. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0669200352

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