Focusing on the whole range of conflict settings - interpersonal, group, and organizational - Working Through Conflict, Third Edition, provides an introduction to conflict management that is firmly grounded in current theory and research. The text encompasses a wide range of theoretical perspectives and includes timely, up-to-date coverage of the role of third parties in conflict resolution. Numerous, highly practical case studies clarify theoretical content and make it accessible to a broad audience. Updated to reflect the latest research and theory, the third edition of Working Through Conflict includes new information on culture and conflict and the impact of cultural differences. Prefaced by new "Imagine Yourself..." questions that encourage the reader to assume the role of one of the disputants, each case study also ends with questions that highlight the theory behind the case and encourage classroom discussion.
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Working Through Conflict: Strategies for Relationships, Groups, and Organizations, Sixth Edition
Joseph P. Folger, Temple University
Marshall Scott Poole, Illinois University
Randall K. Stutman, CRA, Inc.
Covering the whole range of conflict settings—interpersonal, group, and organizational—Working Through Conflict provides an introduction to conflict and its management that is firmly grounded in current theory, research, and practice. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate concepts and help you learn how to apply theory. The sixth edition of this engaging and comprehensive text has been thoroughly revised and updated to be even more accessible.
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