Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force

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9780684843902: Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force
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The author suggests a series of steps for effective selling, and discusses the biggest myths in selling, the best kept secret in selling, and strategic decision making

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About the Author:

Robert L. Jolles is a master corporate trainer and one of the most sought after business speakers in the country.  His programs and twenty plus years of delivery have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 Companies.  He not only successfully sold for two of the most respected sales institutions in the nation, New York Life & Xerox; he was instrumental in creating, delivering and managing Xerox Corporation’s highly touted customer sales training programs.  A published author of three best-selling books, and President of Jolles Associates, Inc., his programs teach you the lessons taught by Xerox to their sales force and customers.  These programs have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 companies.  He lives in Great Falls, Virginia.

Review:

Sales & Marketing Management A simple yet clever strategy for building customer relationships....A useful read for both trainers and sales managers.

Wesley R. Moy Vice President-Director of Sales Development, Chase Investment Services Corp. Rob Jolles can help you find and develop the skills to reach your sales goals through his proven customer-focused sales techniques.

Phil Duff former Chief Financial Officer, Morgan Stanley At last! A sales primer for the intelligent salesperson. It involves the salesperson actively in the customer's buying process instead of relying on jargon, slogans, and gimmicks.

Professor Roger Volkema Kogod College of Business Administration, American University If you want to sell, Rob Jolles will teach you how. He is that rare combination of salesman extraordinaire, trainer, and writer.

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