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In 1997, Paul Stoltz unleashed a revolution with his groundbreaking book Adversity Quotient: Turning Obstacles into Opportunities, introducing the concept of the Adversity Quotient into public consciousness. Now, in Adversity Quotient @ Work, Stoltz applies the principles of his brilliant theory to the uniquely challenging environment of the workplace.
AQ is a measure of one's ability to handle adversity. Those who can't become easily overwhelmed and emotional, then pull back and stop trying; those who can handle adversity become the leaders of today and tomorrow. Adversity Quotient @ Work clearly demonstrates how workers and managers can use this concept of the AQ to their own advantage, and to the benefit of their clients and customers.
Adversity Quotient @ Work teaches listeners how to hire and retain highly motivated and talented workers, develop employees to their full potential, and create a leadership culture that encourages all to put forth their best efforts and maximize their performance capabilities. Based on real research performed with thousands of managers and members of the workforce on the front lines of hundreds of businesses, it will quickly become any corporation's indispensable handbook for success.
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From the first sip of your morning coffee to the last sheep you count at night, you will face an average of 23 adversities, predicts author Paul G. Stoltz in this follow-up to the best-selling The Adversity Quotient. The key to coping, he says, lies in improving your Adversity Quotient--"the measurable, precise, and unconscious way you respond to adversity." Here, Stoltz applies AQ to the challenges of working in the "entrepreneurial, high-velocity New Economy."
First, he details the bad news: AQ is hardwired into you during your youth by parental models and early experiences. But the good news--that your AQ can be improved and put to work on your job--is the promise this book capably delivers. Stoltz, an organizational communications expert who has measured the Adversity Quotient of 100,000 people, is fond of using mountain-climbing metaphors to describe elements of organizational adversity. For example, low AQers are "quitters" who have given up the climb or "campers" who have found a safe, shady spot. But for the resilient high AQers, "the climbers," there ain't no mountain high enough.
The lower your AQ, the more of a toll job stress will take, warns Stoltz, whose assessment tools for measuring AQ are as detailed as his strategies for creating a "climbing culture" in your organization. The pages are packed with maps, self-assessments, specific strategies, and smart end-of-chapter summaries. This hands-on approach is undermined at times by too many metaphors, acronyms, and lists, as well as a tendency to oversell AQ as a predictor of success. Still, for executives, managers, and employees alike, The Adversity Quotient @ Work is a supportive and strategic home-schooling course for coping with the demands of today's workplace.--Barbara MackoffAbout the Author:
Paul Stoltz, PH.D., is the president and CEO of PEAK Learning, Inc., a corporate consulting firm based in California. A leading expert on human and organization performance, he was selected to join management guru Tom Peters as a featured presenter for PBS's Leading Edge series. He is a member of the Institute of Management Studies, along with Ken Blanchard, Stephen Covey, Michael Porter, and Peter Senge.
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