The GP Receptionist's Handbook has been specifically designed for those working in general practice. Reflecting the recent changes in the health service, it covers the full range of receptionist's responsibilities and duties, and emphasises their central role in the smooth running of the practice. Designed to be both an active guide to learning about general practice, and a survival guide for newly appointed staff, the book is also an invaluable source of reference and advice. It reflects the impact of computerisation on practice procedures, and the vital importance of confidentiality, accuracy and customer care is highlighted throughout. Practical features include: sample blank forms which can be photocopied for immediate use in your practice handy checklists and schedules for quick reference glossaries of terminology, both medical and technical lists of common abbreviations< br/>Comprehensive and user-friendly, this practical handbook will become the essential companion for all receptionists in general practice, and a useful guide for anyone new to general practice, including medical secretaries, practice nurses and GP trainees.<
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Book Description Book Condition: Used: Very Good. very good overall condition.Quality book with speedy dispatch from the u/k. Bookseller Inventory # 0609P3LEYZS