For anyone working in or studying to become part of the gourmet hospitality industry, this resourceful handbook answers essential questions such as What is a Pink Lady? What type of wine should be served with shellfish?, and Does the soup spoon go on the left or right of the plate? Detailed information on the correct way to serve food, select wine, and greet guests is provided in addition to the fundamentals of social etiquette. Advice on getting a job in the hospitality industry and making the most of an existing career is complemented with assessment questions, assignments, and discussions on security, safety, and cultural awareness.
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Tracey Dalton is the group systems manager at the Port Elizabeth hotel group in South Africa.
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Book Description Juta Academic, 2004. Book Condition: Good. N/A. Instructor's Edition. Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP76402165