Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

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9780743275958: Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier?

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9780743276030: Lean Solutions

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ISBN 10:  0743276035 ISBN 13:  9780743276030
Publisher: Simon & Schuster UK, 2007
Softcover

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Daniel T. Jones and James P. Womack
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