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The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants - Softcover
Synopsis
The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants. Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.
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About the Author
Sue France has over 30 years of experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.
Review
"[A] powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face." - Midwest Book Review
"About this title" may belong to another edition of this title.
- PublisherKogan Page
- Publication date2009
- ISBN 10 0749453451
- ISBN 13 9780749453459
- BindingPaperback
- LanguageEnglish
- Number of pages256
- Rating
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