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The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants - Softcover

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9780749453459: The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants

Synopsis

The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants. Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.

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About the Author

Sue France has over 30 years of experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.

Review

"[A] powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face." - Midwest Book Review

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  • PublisherKogan Page
  • Publication date2009
  • ISBN 10 0749453451
  • ISBN 13 9780749453459
  • BindingPaperback
  • LanguageEnglish
  • Number of pages256
  • Rating
    • 3.75 out of 5 stars
      91 ratings by Goodreads

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9788175544963: The Definitive Personal Assistant & Secretarial Handbook: A Best-Practice Guide for all Secretaries, PAs, Office Managers & Executive Assistants

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ISBN 10:  8175544961 ISBN 13:  9788175544963
Publisher: Kogan Page, 2012
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