Win at Work: Navigate the Nasties, Get Things Done and Get Ahead - Softcover

Belding, Shaun

Softcover

ISBN 10: 0749457112 ISBN 13: 9780749457112

Publisher: Kogan Page, 2010

Synopsis

In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour.

Win at Work covers all the areas that we can change and take into our own hands such as winning with people, winning in the workplace, team tips, rules for making great impressions, how to achieve success. Each section contains approximately 20 short chapters with research references from a number of countries and anecdotal stories from the author's experiences around the world.

About this title

About the Author

Shaun Belding is the CEO of The Belding Group of Companies, a performance development company with three divisions that include customer service training, mystery shopping and employee performance measurement. Shaun speaks internationally, and is recognised as one of the leading global experts on customer service, service recovery and building positive workplaces.

Edition details

• Publisher: Kogan Page
• Publication date: 2010
• Language: English
• ISBN 10: 0749457112
• ISBN 13: 9780749457112
• Binding: Paperback
• Edition number: 1
• Number of pages: 192