How to Manage People (Creating Success)

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9780749467081: How to Manage People (Creating Success)
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From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff through motivation, reward and leadership. With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book.

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Book Description:

Support for every front line manager who wants to get the best results from their staff.

About the Author:

Michael Armstrong is an independent management consultant and internationally respected author. He has written several best-selling Kogan Page titles, including How to Be an Even Better Manager, A Handbook of Human Resource Management Practice, and Reward Management.

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Book Description Kogan Page/Viva Books Private Limited, 2013. Softcover. Condition: New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: ? motivation ? developing and rewarding people ? effective leadership ? handling people problems ? team building ? delegating ? managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do ? Managerial effectiveness ? The competent manager Chapter 2: Management skills ? Exercising authority ? Making things happen ? Prioritizing ? Exercising contro ? Problem solving ? On being decisive Chapter 3: leadership ? The meaning of leadership ? What leaders do ? Leadership style ? Types of leaders ? The reality of leadership ? What makes a good leader? ? Effective leadership ? Assessing leadership skills ? Leadership checklists Chapter 4: Motivating people ? Motivation defined ? The process of motivation ? Types of motivation ? Motivation theories ? The key messages of motivation theory ? Approaches to motivation Chapter 5: Enhancing engagement ? Drivers of engagement ? What managers can do Chapter 6: Organizing people ? The process of organizing ? Aim ? Organizational guidelines ? Developing role profiles ? Post-bureaucratic organizations ? Virtual organizations Chapter 7: Team building ? What is a team? ? What are the factors that contribute to team effectiveness? ? How should team performance be assessed? ? How should team performance reviews be conducted? ? What needs to be done to achieve good teamwork Chapter 8: Delegating ? What is delegation? ? What are the advantages of delegation? ? What are the difficulties of delegation? ? Approaches to delegation ? How good a delegator are you? Chapter 9: Selection interviewing ? The nature of a selection interview ? The content of an interview ? Preparing for the interview ? Planning the interview ? Interviewing techniques ? Assessing the data Chapter 10: Managing performance ? The process of managing performance ? Performance planning ? The continuing process of managing performance ? Formal review meetings ? Conducting a performance review meeting Chapter 11: Helping people to learn and develop ? Conditions for effective learning ? How you can promote learning and development Chapter 12: Rewarding people ? Reward systems ? Approaches to rewarding people ? Fixing grades and rates of pay ? Reviewing pay ? Managing without a reward system Chapter 13: Managing change ? The change process ? Resistance to change Chapter 14: Managing conflict ? Handling intergroup conflict ? Handling interpersonal conflict Chapter 15: Handling people problems ? Disciplinary issues ? Handling negative behaviour ? Dealing with under-performers ? Dealing with absenteeism ? Handling poor timekeeping Chapter 16: Managing oneself ? Knowing yourself ? Analysis of achievements, skills and knowledge ? Self-development Chapter 17: Managing other people ? Gaining respect ? Persuading people ? Performing well in meetings ? Political behaviour References Index Printed Pages: 184. Seller Inventory # 87308

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Book Description Kogan Page/Viva Books Private Limited, 2013. Softcover. Condition: New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: ⢠motivation ⢠developing and rewarding people ⢠effective leadership ⢠handling people problems ⢠team building ⢠delegating ⢠managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do ⢠Managerial effectiveness ⢠The competent manager Chapter 2: Management skills ⢠Exercising authority ⢠Making things happen ⢠Prioritizing ⢠Exercising contro ⢠Problem solving ⢠On being decisive Chapter 3: leadership ⢠The meaning of leadership ⢠What leaders do ⢠Leadership style ⢠Types of leaders ⢠The reality of leadership ⢠What makes a good leader? ⢠Effective leadership ⢠Assessing leadership skills ⢠Leadership checklists Chapter 4: Motivating people ⢠Motivation defined ⢠The process of motivation ⢠Types of motivation ⢠Motivation theories ⢠The key messages of motivation theory ⢠Approaches to motivation Chapter 5: Enhancing engagement ⢠Drivers of engagement ⢠What managers can do Chapter 6: Organizing people ⢠The process of organizing ⢠Aim ⢠Organizational guidelines ⢠Developing role profiles ⢠Post-bureaucratic organizations ⢠Virtual organizations Chapter 7: Team building ⢠What is a team? ⢠What are the factors that contribute to team effectiveness? ⢠How should team performance be assessed? ⢠How should team performance reviews be conducted? ⢠What needs to be done to achieve good teamwork Chapter 8: Delegating ⢠What is delegation? ⢠What are the advantages of delegation? ⢠What are the difficulties of delegation? ⢠Approaches to delegation ⢠How good a delegator are you? Chapter 9: Selection interviewing ⢠The nature of a selection interview ⢠The content of an interview ⢠Preparing for the interview ⢠Planning the interview ⢠Interviewing techniques ⢠Assessing the data Chapter 10: Managing performance ⢠The process of managing performance ⢠Performance planning ⢠The continuing process of managing performance ⢠Formal review meetings ⢠Conducting a performance review meeting Chapter 11: Helping people to learn and develop ⢠Conditions for effective learning ⢠How you can promote learning and development Chapter 12: Rewarding people ⢠Reward systems ⢠Approaches to rewarding people ⢠Fixing grades and rates of pay ⢠Reviewing pay ⢠Managing without a reward system Chapter 13: Managing change ⢠The change process ⢠Resistance to change Chapter 14: Managing conflict ⢠Handling intergroup conflict ⢠Handling interpersonal conflict Chapter 15: Handling people problems ⢠Disciplinary issues ⢠Handling negative behaviour ⢠Dealing with under-performers ⢠Dealing with absenteeism ⢠Handling poor timekeeping Chapter 16: Managing oneself ⢠Knowing yourself ⢠Analysis of achievements, skills and knowledge ⢠Self-development Chapter 17: Managing other people ⢠Gaining respect ⢠Persuading people ⢠Performing well in meetings ⢠Political behaviour References Index Printed Pages: 184. Seller Inventory # 87308

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Book Description Paperback. Condition: New. Softcover Book, New Condition, Fast Shipping. Ready in Stock. 2nd Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 184 Pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. Seller Inventory # 492557

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