How to Manage People (Creating Success)

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9780749467081: How to Manage People (Creating Success)
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From Michael Armstrong, HR expert and best selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager from how to manage teams to successful recruitment it will help you get the best from your staff through motivation, reward and leadership.

With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distills the essence of good management into one handy book.

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Book Description:

Support for every front line manager who wants to get the best results from their staff.

About the Author:


Michael Armstrong
is a former Chief Examiner of the UK’s Chartered Institute of Personnel and Development, a joint managing partner of e-reward and an independent management consultant. He has sold over 500,000 books on the subject of HRM including A Handbook of Human Resource Management Practice.

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Michael Armstrong
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Michael Armstrong
Published by KOGAN PAGE INDIA PRIVATE LIMITED
ISBN 10: 0749467088 ISBN 13: 9780749467081
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Vikram Jain Books
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Michael Armstrong
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Book Description Kogan Page/Viva Books Private Limited, 2013. Softcover. Condition: New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: motivation developing and rewarding people effective leadership handling people problems team building delegating managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do Managerial effectiveness The competent manager Chapter 2: Management skills Exercising authority Making things happen Prioritizing Exercising contro Problem solving On being decisive Chapter 3: leadership The meaning of leadership What leaders do Leadership style Types of leaders The reality of leadership What makes a good leader? Effective leadership Assessing leadership skills Leadership checklists Chapter 4: Motivating people Motivation defined The process of motivation Types of motivation Motivation theories The key messages of motivation theory Approaches to motivation Chapter 5: Enhancing engagement Drivers of engagement What managers can do Chapter 6: Organizing people The process of organizing Aim Organizational guidelines Developing role profiles Post-bureaucratic organizations Virtual organizations Chapter 7: Team building What is a team? What are the factors that contribute to team effectiveness? How should team performance be assessed? How should team performance reviews be conducted? What needs to be done to achieve good teamwork Chapter 8: Delegating What is delegation? What are the advantages of delegation? What are the difficulties of delegation? Approaches to delegation How good a delegator are you? Chapter 9: Selection interviewing The nature of a selection interview The content of an interview Preparing for the interview Planning the interview Interviewing techniques Assessing the data Chapter 10: Managing performance The process of managing performance Performance planning The continuing process of managing performance Formal review meetings Conducting a performance review meeting Chapter 11: Helping people to learn and develop Conditions for effective learning How you can promote learning and development Chapter 12: Rewarding people Reward systems Approaches to rewarding people Fixing grades and rates of pay Reviewing pay Managing without a reward system Chapter 13: Managing change The change process Resistance to change Chapter 14: Managing conflict Handling intergroup conflict Handling interpersonal conflict Chapter 15: Handling people problems Disciplinary issues Handling negative behaviour Dealing with under-performers Dealing with absenteeism Handling poor timekeeping Chapter 16: Managing oneself Knowing yourself Analysis of achievements, skills and knowledge Self-development Chapter 17: Managing other people Gaining respect Persuading people Performing well in meetings Political behaviour References Index Printed Pages: 184. Seller Inventory # 87308

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Michael Armstrong
Published by Kogan Page/Viva Books Private Limited (2013)
ISBN 10: 0749467088 ISBN 13: 9780749467081
New Softcover Quantity Available: 10
Seller:
Vikram Jain Books
(New Delhi, India)

Book Description Kogan Page/Viva Books Private Limited, 2013. Softcover. Condition: New. 2nd edition. From HR expert and best-selling author Michael Armstrong comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff, teaching you how to develop skills in: motivation developing and rewarding people effective leadership handling people problems team building delegating managing performance With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applied advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book. Contents: Introduction Chapter 1: What managers do Managerial effectiveness The competent manager Chapter 2: Management skills Exercising authority Making things happen Prioritizing Exercising contro Problem solving On being decisive Chapter 3: leadership The meaning of leadership What leaders do Leadership style Types of leaders The reality of leadership What makes a good leader? Effective leadership Assessing leadership skills Leadership checklists Chapter 4: Motivating people Motivation defined The process of motivation Types of motivation Motivation theories The key messages of motivation theory Approaches to motivation Chapter 5: Enhancing engagement Drivers of engagement What managers can do Chapter 6: Organizing people The process of organizing Aim Organizational guidelines Developing role profiles Post-bureaucratic organizations Virtual organizations Chapter 7: Team building What is a team? What are the factors that contribute to team effectiveness? How should team performance be assessed? How should team performance reviews be conducted? What needs to be done to achieve good teamwork Chapter 8: Delegating What is delegation? What are the advantages of delegation? What are the difficulties of delegation? Approaches to delegation How good a delegator are you? Chapter 9: Selection interviewing The nature of a selection interview The content of an interview Preparing for the interview Planning the interview Interviewing techniques Assessing the data Chapter 10: Managing performance The process of managing performance Performance planning The continuing process of managing performance Formal review meetings Conducting a performance review meeting Chapter 11: Helping people to learn and develop Conditions for effective learning How you can promote learning and development Chapter 12: Rewarding people Reward systems Approaches to rewarding people Fixing grades and rates of pay Reviewing pay Managing without a reward system Chapter 13: Managing change The change process Resistance to change Chapter 14: Managing conflict Handling intergroup conflict Handling interpersonal conflict Chapter 15: Handling people problems Disciplinary issues Handling negative behaviour Dealing with under-performers Dealing with absenteeism Handling poor timekeeping Chapter 16: Managing oneself Knowing yourself Analysis of achievements, skills and knowledge Self-development Chapter 17: Managing other people Gaining respect Persuading people Performing well in meetings Political behaviour References Index Printed Pages: 184. Seller Inventory # 87308BV

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