Assessing Business Excellence, Second Edition

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9780750655170: Assessing Business Excellence, Second Edition
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Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.

For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.

This book:
* Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000
* Compares the frameworks and identifies their strengths and limitations
* Introduces the self-assessment process
* Explores the main approaches to self-assessment
* Illustrates the practical benefits of self-assessment through case examples

* Includes practical case examples
* Provides an explanation of the major excellence business models and frameworks from around the world * A regularly updated web site accompanies the text

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Book Description:

The essential route map to business success

About the Author:

Professor Les Porter is the Ford Professor in Quality Management at the European Centre for Total Quality Management, University of Bradford Management Centre, UK, and is an Executive Consultant with Oakland Consulting plc.

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Other Popular Editions of the Same Title

9780750624794: Assessing Business Excellence: A Guide to Self-Assessment

Featured Edition

ISBN 10:  0750624795 ISBN 13:  9780750624794
Publisher: Butterworth-Heinemann, 1996
Hardcover

9780750639859: Assessing Business Excellence

Butter..., 1998
Softcover

9781138137806: Assessing Business Excellence

Routledge, 2016
Hardcover

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Book Description Taylor Francis Ltd, United Kingdom, 2004. Paperback. Condition: New. 2nd Revised edition. Language: English . Brand New Book. Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization s effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples. Seller Inventory # AA69780750655170

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Book Description Taylor Francis Ltd, United Kingdom, 2004. Paperback. Condition: New. 2nd Revised edition. Language: English . Brand New Book. Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization s effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples. Seller Inventory # AA69780750655170

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