As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. Case Studies from:IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texac
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Comprehensive approach linking Knowledge Management, Content Management and Information Management for real-world application
Business/Management
Knowledge Management in Theory and Practice
Kimiz Dalkir
"Knowledge Management in Theory and Practice is an important and highly valuable book that gives both theoretical and practical insights from broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and eclectic understanding of knowledge and the business reasons and approaches to its management. The book's many references present opportunities for further exploration. Multiple illustrations from practices in well-known organizations provide readers with great understanding. The book should be on every practitioner's bookshelf - and in their heads as well."
- Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.
"Dr. Dalkir has provided a rich foundation in the theory behind knowledge management (KM) and draws in an engaging learner dialogue that demonstrates how theory can be practically engaged in the dynamic environments of KM-based institutions, businesses, and governments. Dalkir is an exemplary author who draws together numerous practical and theoretical frameworks.. Knowledge Management in Theory and Practice contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners."
- Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management, Kent State University
"An excellent addition to the body of KM literature. Comprehensive in scope, this book integrates theory, practice, history, issues, terminology, and a future perspective. A "must-read" for those interested in leveraging knowledge assets to improve organizational productivity and innovation."
- Michael Stankosky, Lead Professor, Knowledge Management, George Washington University
"Kimiz Dalkir's Knowledge Management in Theory and Practice presents a nice overview of knowledge management. Both practitioners and educators should benefit from this informative source."
- Jay Liebowitz, Professor, Department of Information Technology, Johns Hopkins University
As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In Knowledge Management in Theory and Practice Dr. Kimiz Dalkir provides a comprehensive overview of the knowledge management field with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behavior, change management, and information science into a three-level explanation of Knowledge Management for individuals, communities, and organizations. Using everyday language and clear graphs and figures, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set.
An Instructor's Manual is available and case studies from IBM, Xerox, Siemens, Mercedes-Benz, and several other well known corporations are included in the text.
Dr. Kimiz Dalkir is an Assistant Professor at the Graduate School of Information and Library Sciences at McGill University in Montréal, Québec, Canada.
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